Junior Account Manager

🕒 il y a 1 mois

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FINN

Site WebLinkedInTous les Emplois

201 - 500 employés

Fondée en 2019

💳 Fintech

👥 B2C

💰 Debt Financing en 2023-07

Fintech • B2C • Personal Insurance

Chez FINN, notre mission est de transformer la mobilité pour les personnes, les organisations et la planète, en offrant une mobilité sans frictions : Nous aidons tous ceux qui aiment conduire leur propre voiture mais qui refusent les tracas, les engagements et les coûts opaques liés à la propriété automobile. Nous y parvenons en proposant des abonnements automobiles mensuels, tout compris et immédiatement disponibles. Le meilleur dans tout cela : FINN offre une option de mobilité plus durable en finançant des projets de protection du climat.

Description

• In the Small Accounts team you will play a central role in managing our B2B customers with vehicle fleets of six to 13 vehicles. • After the Sales team has closed the contract, you will be the primary point of contact for our existing customers and will support them throughout the entire customer lifecycle. • Depending on your focus, you will work more on customer retention & renewals (Account Retention) or on growth & fleet expansion (Account Expansion). • In both profiles you will provide personal advice to customers, identify individual needs and develop tailored mobility solutions. • Together with your team you will ensure an outstanding customer experience and actively contribute to FINN’s sustainable growth.

🎯 Exigences

• You have successfully completed your (Bachelor’s) degree or vocational training. • Initial practical experience in account management, sales, customer success or customer service — ideally in a B2B environment. • For the Account Expansion role, experience in new business / acquisition would be an advantage. • Strong verbal and written communication skills and enjoyment of direct customer contact. • Entrepreneurial, structured thinking with a drive to question and improve existing processes. • Proactive working style and a good sense for customer needs and potential. • Native-level German and very good English skills.

🏖️ Avantages

• This position is based in Munich with the flexibility to work fully remote or from home (within Germany). • FINN offers significant growth potential. You’ll have the opportunity to develop quickly and succeed in a highly motivated startup environment, working on challenging cross-functional projects. • We offer an excellent fixed salary, meaningful virtual company equity and a €1,500 annual learning & development budget, which you can use for external certifications or conferences. • Want to drive your own FINN vehicle? — With JobAuto and your FINN discount, no problem. • From gym memberships and mental health support to regular team events — we care about your wellbeing.