Sales and Customer Support Specialist

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FOUNDRY

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🤝 B2B

🏢 Entreprise

B2B • Enterprise • Office

FOUNDRY est un fournisseur d'espaces de coworking flexibles au Royaume-Uni, offrant des environnements de travail innovants adaptés aux freelances, start-ups et entreprises établies. Avec des équipements tels que des salons de coworking, bureaux privés, postes de travail dédiés, salles de réunion et suites bien-être, FOUNDRY favorise une communauté dynamique qui améliore la productivité et la collaboration. Chaque emplacement est conçu pour répondre aux besoins variés de ses utilisateurs, ce qui en fait un partenaire idéal pour ceux qui adoptent des modèles de travail hybrides.

Description

• Establish and nurture relationships with clients, educating them about the advantages of our software and services. • Manage the entire sales cycle, from identifying prospects to conducting compelling product demonstrations and closing deals. • Maintain swift and efficient communication with potential clients, with an emphasis on excellent email correspondence, Zoom, and phone conversations. • Record and manage prospect interactions and follow-ups in our CRM. • Finalize agreements through effective negotiation skills, with a focus on achieving successful sales outcomes.

🎯 Exigences

• Based in the Philippines with consistent availability for a long-term role. • Experience in BPO, SaaS support, or virtual assistant roles. • Comfortable working the US night shift • Exceptional English communication skills, both written and spoken. • Customer-focused, reliable, and detail-oriented. • Comfortable performing both support and sales functions, including conducting software demos and follow-ups. • Strong academic background with an outstanding General Weighted Average (GWA). • Highly organized with excellent time management and communication skills. • Proven ability to work independently in a fast-paced environment and overcome obstacles. • Passion for nonprofits and giving back to the community.

🏖️ Avantages

• Paid Vacation Time: 20 days annually (including 5 days during the Christmas–New Year period). • Paid Sick Time: 5 days annually. • Life Leave: 15 days annually (can be cashed out in December). • Paid Holidays: 7 paid US holidays. • Additional Benefits: Bereavement policy, employee giving programs (Matching Gift Program, Volunteer Grant Program).