Account Manager

🔥 il y a 4 heures

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🗣️🇺🇸🇬🇧 Anglais requis

D'où vient cette offre

Publiée sur la page carrières de Fullsteam, pas via un site d'emploi

Repérée par Remote Rocketship il y a 4 heures

Toujours ouverte sur le site de Fullsteam. Vérifiée il y a 5 minutes.

Logo of Fullsteam

Fullsteam

1001 - 5000 employés

🚘 Automobile

🏥 Santé

📦 Logistique

Automotive • Healthcare • Logistics

Fullsteam est un fournisseur de premier plan de technologies de paiement modernes et évolutives, intégrées à des logiciels verticaux pour offrir des fonctionnalités spécifiques à chaque secteur et des systèmes de gestion d'entreprise de bout en bout. Il fournit une infrastructure et une technologie essentielles à la mission, permettant à une large gamme de secteurs de niche tels que l'automobile, la santé, les loisirs et l'auto-stockage. La technologie de paiement cloud-first de Fullsteam est conçue pour une intégration sécurisée et transparente avec d'autres logiciels verticaux, transformant la façon dont diverses industries mènent leurs activités. L'entreprise propose également des logiciels de gestion d'adhésion et d'événements pour les organisations à but non lucratif, ainsi que des solutions ERP pour les marchés B2B.

Description

• Develop new business through outbound prospecting and strategic outreach • Identify and close expansion, cross-sell, and upsell opportunities within existing accounts • Develop and maintain relationships with key stakeholders through phone, video, email, and face-to-face interactions • Create and execute strategic account plans to identify growth opportunities and drive account expansion • Understand customer business needs and match them with qualifying products and solutions • Upsell and cross-sell additional products and services aligned with customer needs and objectives • Serve as the customer advocate within the organization • Maintain accurate records of sales activities, leads, and opportunities in the CRM system • Develop and manage a sales pipeline to achieve monthly, quarterly, and annual targets • Leverage sales dashboards to prioritize time and activities

🎯 Exigences

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred • 3+ years of experience in software sales, preferably within the SMB and mid-market segments • Excellent interpersonal skills and ability to build and maintain customer and stakeholder relationships • Strategic thinking and ability to identify new business and account growth opportunities • Strong understanding of outbound prospecting, upselling, and cross-selling sales processes and techniques • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to analyze customer data, market trends, and account metrics • Exceptional organizational and time management skills and attention to detail • In-depth understanding of the software technology industry and market dynamics • Outstanding knowledge of MS Office • Proficiency in CRM software such as Salesforce or HubSpot and customer success tools • Advanced negotiation skills • Ability to manage multiple accounts and priorities simultaneously • Fast and adaptive learner focused on improving customer and business processes • Driven to achieve and exceed targets • Ability to work remotely in the US

🏖️ Avantages

• Inclusive workplace valuing diversity of thought, experience, and background • Equal Opportunity/Affirmative Action employer

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