
5001 - 10000 employés
Fondée en 1990
💼 Conseil
🏥 Santé
🛡️ Assurance
Consulting • Healthcare • Insurance
Genesys est un fournisseur de premier plan de solutions d'orchestration d'expérience alimentées par l'IA, conçues pour offrir des expériences personnalisées à grande échelle. Leurs offres incluent des logiciels de centre de contact complets, des solutions de gestion de l'engagement de la main-d'œuvre, et une plateforme ouverte avec une architecture cloud. Les plateformes Genesys Cloud CX et EX optimisent les expériences clients et employés via une automatisation intelligente et une IA intégrée, permettant un engagement transparent sur tous les canaux. Avec un accent sur divers secteurs tels que la banque, la santé, le commerce de détail, l'assurance et le gouvernement, Genesys aide les organisations à transformer le paysage des interactions clients et employés. De plus, leur AppFoundry Marketplace propose des applications pré-intégrées pour étendre les fonctionnalités de la plateforme.
🕒 il y a 4 jours
🤠 Texas – Distant
💵 $109 000 - $191 600 / an
⏰ Temps Plein
🟠 Senior
🔴 Expert
🤑 Commercial
🦅 Parrain de Visa H1B
👻 Score fantôme 0%
🗣️🇺🇸🇬🇧 Anglais requis
Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

5001 - 10000 employés
Fondée en 1990
💼 Conseil
🏥 Santé
🛡️ Assurance
Consulting • Healthcare • Insurance
Genesys est un fournisseur de premier plan de solutions d'orchestration d'expérience alimentées par l'IA, conçues pour offrir des expériences personnalisées à grande échelle. Leurs offres incluent des logiciels de centre de contact complets, des solutions de gestion de l'engagement de la main-d'œuvre, et une plateforme ouverte avec une architecture cloud. Les plateformes Genesys Cloud CX et EX optimisent les expériences clients et employés via une automatisation intelligente et une IA intégrée, permettant un engagement transparent sur tous les canaux. Avec un accent sur divers secteurs tels que la banque, la santé, le commerce de détail, l'assurance et le gouvernement, Genesys aide les organisations à transformer le paysage des interactions clients et employés. De plus, leur AppFoundry Marketplace propose des applications pré-intégrées pour étendre les fonctionnalités de la plateforme.
• Drive and implement Workday Adaptive Planning capabilities for sales planning and territory and quota setting • Work with external implementation vendors to educate them on company processes and ensure requirements are addressed during onboarding • Curate Sales Planning tool views with Regional Sales Operations for fiscal-year planning analysis • Interpret, validate, and analyze data outputs using dashboarding, modeling, and data visualization techniques • Develop data products and views for planning and target setting across Revenue Operations and Genesys teams • Manage and facilitate regional reporting requirements • Remove duplication of effort and leverage centrally produced dashboards and reports • Capture business reporting requirements and include them in global reporting initiatives • Reconcile data from various sources and help automate analytics supporting planning • Provide insights into program and investment effectiveness and report progress against planning assumptions • Drive a globally consistent cadence planning schedule with the Global Planning Lead • Incorporate hierarchy changes and strategic initiatives into the planning framework • Create consistent cross-functional vocabulary and integrate a globally consistent capacity model • Align outputs and insights with corporate strategic pillars and Finance’s budget processes • Curate and develop management reporting templates and dashboards • Coach and enable stakeholders to derive insights and drive action from analytics • Manage projects and adapt to stakeholder preferences
• Bachelor’s degree Business, Economics, Computer Science, Information Management or Statistics • Proven experience with the development and implementation of Workday Adaptive Planning • Understanding of sales processes, quota & territory modelling, target setting, and compensation models • Advanced level in Excel leveraging PowerBI, advanced formulas, financial modelling, and PowerPoint • Strong knowledge of and experience writing in SQL; SOQL knowledge is a plus • Experience in automating workflows leveraging ChatGPT, Claude, or other AI tools • Experience in Salesforce workflows, Snowflake, Databricks, Tableau, and running SQL queries • Minimum 8+ years professional experience in analytics, operations, or planning type role • Strong written and verbal communication skills with a track record of presenting to senior management • Strong analytical skills and attention to detail • Ability to capture stakeholder needs and translate them into written application and operational requirements • Ability to work cross culturally and across business units
• Medical, Dental, and Vision Insurance • Telehealth coverage • Flexible work schedules and work from home opportunities • Development and career growth opportunities • Open Time Off in addition to 10 paid holidays • 401(k) matching program • Adoption Assistance • Fertility treatments • Paid volunteer time • August Free Fridays • Well-being resources • Regionally tailored programs for employees and their families • Mentorship, learning programs, leadership development and education support
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