Account Manager

🕒 il y a 8 jours

🏈 Ohio – Distant

🏈 Ohio – Remote

💵 $73 217 - $86 138 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

👻 Score fantôme 0%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Gifthealth

Site WebLinkedInTous les Emplois

501 - 1000 employés

Fondée en 2020

🏥 Santé

📦 Logistique

💼 Conseil

💰 €40 000 000 Private Equity Round - GiftHealth en 2023-04

Healthcare • Logistics • Consulting

Gifthealth est une entreprise technologique axée sur l'accès des patients et la gestion des ordonnances, qui relie les patients, les prescripteurs, les pharmacies et les fabricants pharmaceutiques à travers une plateforme numérique unifiée. Elle simplifie l'inscription, la vérification électronique des avantages, l'autorisation préalable électronique et le soutien en matière de paiement/accessibilité tout en gérant la délivrance des ordonnances en pharmacie et les services de soutien aux patients. La plateforme fournit également aux fabricants des données exploitables et des insights sur les parcours des patients et la performance des marques, favorisant un accès plus rapide et plus fiable aux médicaments.

Description

• Own relationships with medium to large provider offices • Manage the full client lifecycle from onboarding through adoption, renewal, and growth • Serve as the voice of the client inside Gifthealth • Coordinate with Product to turn client feedback into solutions • Partner with Patient Experience to resolve provider-group issues • Collaborate with Sales, Marketing, Pharmacy, Compliance, Quality, Operations, creative, and external vendors or consultants • Ensure smooth setup, strong adoption, and consistent delivery of products or services • Track project progress, risks, and changes and communicate them to clients and internal stakeholders • Identify upselling and expansion opportunities and support renewals • Review client usage, satisfaction, volume, and other KPIs and translate insights into recommendations • Conduct sales calls, demos, and reconciliation meetings • Prepare reports and presentations highlighting performance, value, and results • Share client feedback, trends, and opportunities to inform product improvements, marketing efforts, and account strategy • Use AI to analyze account data, prepare for client meetings, automate reporting, and test new tools • Report to the Vice President of Gastroenterology

🎯 Exigences

• Bachelor’s degree in communications, business administration, or related field, or equivalent experience • 4+ years of experience as an account manager or in a sales support role • Proven record of maintaining client relationships and identifying growth opportunities • Experience onboarding new clients and managing implementations • Strong data analysis and reporting skills • Sharp attention to detail and problem-solving ability • Excellent written, verbal, and presentation skills • Ability to explain products and concepts clearly and concisely • Ability to influence without authority and empathize with the customer • Strong organization and time management • Proficiency with Microsoft Office, Google Workspace, and CRM platforms • Ability to work Pacific Time (PST), 8:00 A.M. to 5:00 P.M. Monday through Friday • Preferred: Healthcare experience, ideally in gastroenterology and/or specialty • Preferred: Experience working with medium to large provider offices • Preferred: Knowledge of commercial agreements, the pharmaceutical industry and applicable regulations, change management, and voice of the customer methods • Preferred: Experience collaborating with a product or engineering team to shape roadmap priorities • AI fluency, including analyzing account data, preparing for client meetings, automating reporting, and testing new tools with sound judgment about client and patient data • Up to 10% travel to client sites and Gifthealth facilities

🏖️ Avantages

• Competitive compensation based on education, experience and performance • Healthcare benefits covered by Gifthealth • Opportunity to advance a non-traditional pharmacy with a technology focus • A team of healthcare experts who share your passion for improving medication accessibility and affordability • Real influence on our product, with a direct line to the team building it • Remote work environment, with opportunity to travel

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