Senior Account Manager

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

👻 Score fantôme 19%

Ce que ça veut dire : la probabilité que personne ne recrute vraiment pour cette offre.Comment le lire : 60 % ou plus, on pense que c'est une offre fantôme. Un score plus bas est moins inquiétant.Comment on la calcule : ancienneté, republications, postes ouverts vs taille de l'équipe, rapidité de clôture, et si le salaire est indiqué.À noter : une estimation à partir de données publiques, pas un jugement sur l'entreprise. De vraies offres peuvent avoir un score élevé, alors prenez-le comme un indice, pas comme un fait.

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Hospitality Solutions

Site WebLinkedInTous les Emplois

1001 - 5000 employés

💼 Conseil

📣 Marketing

📦 Logistique

Consulting • Marketing • Logistics

Hospitality Solutions est une entreprise technologique spécialisée dans l'hôtellerie, offrant une plateforme SaaS intégrée pour les hôtels, qui combine moteurs de réservation, systèmes de réservation centralisés, distribution GDS/OTA, paiements, commerce de détail, marketing digital, services de voix/réservation et intelligence client. La plateforme aide les exploitants hôteliers à élargir leur distribution, maximiser leurs revenus, personnaliser les expériences des clients et rationaliser les opérations sur tous les canaux.

Description

• Own the commercial relationship for an assigned portfolio of existing hotel accounts • Serve as the primary contact for strategic and revenue-related customer conversations • Develop strategic account plans covering growth priorities, renewal strategy, and relationship depth over a 12-month horizon • Identify renewal and upsell opportunities ahead of contract timelines • Own renewal outcomes and protect recurring revenue • Convert upsell and cross-sell opportunities into realized revenue • Manage existing-account opportunity pursuits from identification through close, including deal strategy, stakeholder alignment, pricing, and contract execution • Coordinate Sales Consultants for complex demonstrations and technical solutioning • Maintain accurate Salesforce pipeline and revenue forecasts • Lead customer meetings, business reviews, QBRs, and executive presentations • Represent customer priorities internally while protecting Aven Hospitality’s commercial interests • Collaborate with Customer Success, Customer Care, Delivery, Sales Support, and Sales Consulting teams • Bring market dynamics, competitive activity, and customer feedback into product and commercial strategy

🎯 Exigences

• Minimum 3 years of strategic account management experience in the hospitality industry or hospitality technology space • Proven track record of meeting or exceeding revenue retention and growth targets across a portfolio of accounts • Strong commercial judgment in renewal strategy, upsell positioning, pricing, and contract negotiation • Ability to interpret customer performance data, usage analytics, and commercial metrics • Fluency with CRS, PMS, distribution technology, or related hospitality systems • Proficiency with Salesforce for pipeline management, opportunity tracking, and account documentation • Excellent presentation, oral, and written communication skills • Ability to build and maintain executive-level relationships across hotel ownership groups, brands, and management companies • Strong organizational discipline to manage multiple accounts, active opportunities, and competing priorities • Willingness to travel up to 25% of the time • Bachelor's degree or equivalent; relevant industry experience accepted in lieu of formal education • Experience working in a matrixed commercial organization alongside Customer Success, Sales Engineering, and Sales Support functions • Background in revenue management, distribution strategy, or hotel technology operations • Familiarity with SynXis, SynXis Central Operations, or related Aven Hospitality products • Advanced Microsoft Office proficiency (Excel, PowerPoint, Word)

🏖️ Avantages

• Reasonable accommodation for applicants with disabilities • Equal employment opportunity/affirmative action employer committed to providing employment opportunities to minorities, females, veterans and disabled individuals

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