Account Manager

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Health Plans, Inc.

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201 - 500 employés

Fondée en 1981

🏥 Santé

💼 Conseil

📦 Logistique

Healthcare • Consulting • Logistics

Health Plans, Inc. (HPI) est un administrateur tiers de premier plan au niveau national, spécialisé dans les solutions d'autofinancement pour les employeurs et les courtiers en prestations. HPI propose des conceptions de plans de santé innovants, notamment des plans de santé axés sur le consommateur (CDHP) et des prix basés sur des références, adaptés aux besoins uniques de chaque marché. Avec un engagement à fournir des analyses avancées et des solutions personnalisées, HPI vise à donner aux employeurs le contrôle de leurs coûts de santé tout en améliorant l'expérience des membres.

Description

• Coordinate and manage plan implementation for new clients • Manage overall servicing of account issues for existing clients and brokers • Produce educational materials and conduct benefit meetings • Design and communicate plan design • Serve as primary contact for group representatives and brokers • Collaborate with internal staff on service issues and plan-building design • Resolve claim payment and service issues • Provide general account service and support to the Sales Manager/Director • Coordinate implementation of new groups • Communicate plan design changes, renewal changes, and other relevant information • Develop employee and employer materials • Prepare reports requested by employers and brokers • Assist clients and brokers with report analysis • Notify and assist clients and brokers with compliance and reporting requirements for benefit plans and federal mandates • Conduct significant travel for client service meetings

🎯 Exigences

• Bachelor’s Degree or equivalent experience • Three to five years’ experience in client services, preferably in the healthcare industry • Effective communication across all levels • Proven ability to prioritize, multitask, and meet deadlines • Detail-oriented, analytical, and proactive with follow-through • Ability to work independently and collaboratively • Understanding of system interactions • Ability to maintain confidentiality • Proficiency in Microsoft Office, including Word, Excel, Outlook, and PowerPoint • Significant travel required for client service meetings

🏖️ Avantages

• Medical, Dental and Vision and Prescription Drug Coverage • Fitness Reimbursement Benefit • Employee Assistance Program • Flexible Spending Account & Health Savings Account • 401(k) • Quarterly Bonuses • Generous Paid-Time Off • Volunteering Opportunities • Educational Assistance • Professional Development Opportunities • Smart casual dress code • Ergonomic desks • Onsite café, office-park trails, and campus gyms when at the Westborough headquarters