Technical Service Account Manager

🕒 il y a 1 mois

🌾 Iowa – Distant

🌾 Iowa – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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IFF

Site WebLinkedInTous les Emplois

10 000+ employés

🏥 Santé

💼 Conseil

📣 Marketing

Healthcare • Consulting • Marketing

IFF est un leader mondial dans la création de saveurs, de parfums, d'ingrédients alimentaires et de biosciences de la santé. L'entreprise exploite la science de pointe et la créativité pour développer des solutions durables dans divers secteurs, améliorant les expériences alimentaires et de boissons, les produits de soins personnels et bien plus encore. Ayant un engagement fort envers la gouvernance environnementale et sociale, IFF se concentre sur l'innovation et l'approvisionnement responsable pour améliorer les vies et améliorer les produits du quotidien.

Description

• Provide specialized technical and scientific support for enzyme and yeast applications in customer environments • Collaborate with sales teams during customer meetings, trainings, and onsite visits • Serve as an internal technical expert on assigned product lines, applications, and limitations • Conduct routine plant visits to perform process audits, lab analysis, and performance optimization • Analyze process and laboratory data to identify improvement opportunities and make recommendations • Develop tools or models to enhance data analysis and technical decision‑making • Deliver customer training on product selection, application, and optimization • Provide post‑sale technical troubleshooting during product testing and implementation • Support account planning and identify business development opportunities from a technical and commercial perspective

🎯 Exigences

• Bachelor’s or Master’s degree in a scientific or technical discipline (Biology, Microbiology, Chemistry, Engineering, or related) • 3–4 years of experience in an industrial biotechnology environment (enzymes, food, fuel alcohol, or similar) • Strong analytical and problem‑solving skills with the ability to interpret technical data • Proficiency with Microsoft Office; experience with JMP or other statistical software preferred • Customer‑focused mindset with strong relationship‑building skills • Self‑motivated and results‑oriented, able to work independently • Strong organizational skills and ability to prioritize in a dynamic environment • Ability to collaborate effectively across Sales, Marketing, and R&D • Willingness to travel 50% or more

🏖️ Avantages

• Medical • Dental • Vision • 401k • Vacation • Holidays • 16 weeks paid parental leave (maternity and paternity) • Annual bonus plan