Sales Support Specialist

Emploi pas sur LinkedIn

🕒 il y a 17 jours

🏄 California – Distant

🏄 California – Remote

💵 $24 - $28 / heure

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

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Intermedia Cloud Communications

Site WebLinkedInTous les Emplois

1001 - 5000 employés

🤝 B2B

🏢 Entreprise

☁️ SaaS

💰 Venture Round en 2017-02

B2B • Enterprise • SaaS

Intermedia Cloud Communications est un fournisseur de premier plan de solutions de communication basées sur le cloud, spécialisé dans les communications unifiées, la visioconférence et divers outils de productivité. Sa plateforme, Intermedia Unite, intègre la voix, la vidéo, le chat et la gestion de fichiers pour offrir une expérience utilisateur fluide, permettant aux entreprises de communiquer et de collaborer efficacement de n'importe où. Axée sur la sécurité et la conformité, Intermedia sert divers secteurs, y compris les soins de santé, les services juridiques et les services financiers, aidant les organisations à améliorer la productivité et le service client grâce à des technologies et un support avancés.

Description

• Answer calls and email requests from internal sales groups and external channel partners. • Assist in creating quotes, fulfill orders, and follow up. • Create and submit quotes for Intermedia Cloud Voice product lines. • Review orders online and confirm with channel partner prior to order entry. • Initiate follow up on VOIP testing and procedures prior to installation.

🎯 Exigences

• College degree preferred. • Minimum 3 years in customer support, project management, and/or sales roles. • Previous experience as a coordinator, customer success, project management, or sales support • Experience working within an inbound call queue • Tech savvy, preferably with telecom or SaaS industry experience. • Ability to quickly understand Intermedia SIP Trunking, Hosted PBX products and all enhanced features • Experience and/or familiarity with Salesforce.com or other CRM tools • Well organized with the ability to multi-task • Detail oriented • Self-starter; requiring little direct supervision • Excellent written and oral communications skills • Ability to successfully interact and build trust with the channel partners and customers • Must be a team player

🏖️ Avantages

• We hire, promote, and compensate employees based on their ability to perform their job responsibilities, without regard to race, color, creed, religion, sex, gender, marital status, national origin, ancestry, age, citizenship, physical or mental disability, sexual orientation, or any other basis protected by applicable law (collectively referred to in our Code of Conduct as “Protected Classes”). We do not tolerate employment discrimination in the workplace, and we are committed to making reasonable accommodations for identified disabilities or other limitations as required by all applicable laws. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.