Director, Lifecycle Growth & Retention

Emploi pas sur LinkedIn

🕒 il y a 6 jours

🗣️🇺🇸🇬🇧 Anglais requis

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Issa

51 - 200 employés

Fondée en 2006

🏠 Immobilier

📱 Médias

Real Estate • Media

Issa est un annuaire en ligne axé sur l'immobilier et une plateforme de contenu qui fournit des conseils juridiques pratiques, des analyses de marché et des listes de ressources pour les professionnels et les consommateurs de l'immobilier. Le site offre des guides concis sur la diligence raisonnable, le zonage, l'assurance des titres, les servitudes, les évaluations environnementales des sites et la résolution des litiges, ainsi qu'un annuaire de ressources consultable dans les industries connexes. Issa semble se positionner comme une référence complète et un portail de recherche pour aider les utilisateurs à gérer les transactions immobilières et les risques juridiques.

Description

• Own and drive lifecycle contribution to returning student bookings and retention growth. • Develop and execute lifecycle strategies across various customer interactions. • Partner with Product to understand customer behavior and improve experiences. • Collaborate with Product and Marketing for effective bundles and offers. • Identify creative ways to increase repeat purchases across offerings. • Build and scale lifecycle programs using automation and AI. • Analyze performance, test new strategies, and optimize for growth.

🎯 Exigences

• 8+ years of experience in lifecycle, retention, CRM, growth, or product marketing roles. • Proven experience owning revenue-impacting growth or retention initiatives. • Strong strategic thinking, analytical skills, and growth mindset. • Experience with marketing automation and ESP platforms, HubSpot required. • Experience using Tableau and GA4 for customer behavior analysis. • Strong understanding of lifecycle strategy and customer journey optimization. • Experience managing team members and cross-functional collaboration.

🏖️ Avantages

• Free Certifications: Access to courses and certifications at no expense. • Discounts on leading fitness products. • Health & Wellness Reimbursement: Up to $50/month for fitness and mental health purchases. • 3 weeks of PTO per year, plus 9 paid national holidays and 1 floating holiday. • Parental Time Off: Up to 12 weeks paid leave for birthing parents and 6 weeks for other parents. • Medical, Dental, and Vision Insurance with coverage starting on the 1st month after employment. • Monthly virtual team activities and events to foster connection and support. • Leadership training and mentoring opportunities available for career growth. • Monthly work-from-home allowance. • 401(k) company match and 100% company-paid life/AD&D insurance/short-term disability.

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