Account Manager – Packaging Adhesives

🕒 il y a 10 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

🔴 Expert

💰 Responsable de comptes

🦅 Parrain de Visa H1B

Cette entreprise a parrainé des visas H1B par le passé.

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Arkema

Site WebLinkedInTous les Emplois

10 000+ employés

Fondée en 2006

🤝 B2B

Chemicals • Manufacturing • B2B

Arkema est un leader mondial des produits chimiques de spécialité et un concepteur de matériaux et de solutions innovantes. L'entreprise façonne des matériaux et crée de nouveaux usages qui accélèrent la performance des clients dans des domaines tels que les matériaux légers et de design, les matériaux biosourcés, les nouvelles énergies, la gestion de l'eau, les solutions pour l'électronique, et l'isolation thermique performante pour la maison. Avec un chiffre d'affaires annuel de 8,8 milliards d'euros et une présence dans environ 55 pays, Arkema se concentre sur le recrutement de talents dans divers domaines, y compris l'industrie, la recherche et le développement, le business et les fonctions supports.

Description

• Manage and develop a portfolio of strategic accounts with accountability for revenue growth, retention, and customer satisfaction • Build and maintain strong relationships with key stakeholders across customer organizations (procurement, operations, engineering, leadership) • Develop and execute account plans that identify opportunities to expand share of wallet and deepen customer engagement • Drive organic growth within existing accounts through upselling, cross-selling, and introduction of new solutions • Conduct regular customer meetings, including quarterly business reviews, to communicate value, performance, and future opportunities • Serve as the primary point of contact and trusted advisor for assigned customers • Proactively identify opportunities to improve customer performance, efficiency, and sustainability outcomes • Ensure a high level of responsiveness to customer needs, issues, and escalations • Provide consultative support by recommending adhesive solutions aligned with customer applications and processes • Collaborate closely with Technical Service and R&D teams to optimize product performance and troubleshoot technical challenges • Partner cross-functionally with Sales, Technical, Supply Chain, and Product Management teams to deliver a seamless customer experience

🎯 Exigences

• Bachelor’s degree in Business, Engineering, Chemistry, or a related field required (advanced degree preferred) • 8–15 years of experience in B2B sales or account management • Proven track record of managing and growing existing customer accounts • Strong relationship management and stakeholder engagement skills across multiple levels of an organization • Technical aptitude with the ability to translate customer needs into practical solutions • Knowledge of packaging processes and adhesive applications (hot melt, end-of-line systems) is a strong advantage • Excellent communication, negotiation, and organizational skills • Proficiency with CRM tools (Salesforce or equivalent)

🏖️ Avantages

• Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options