Customer Service Representative, French

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🇬🇷 Grèce – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💝 Support Client

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of JUJUR.eu

JUJUR.eu

11 - 50 employés

Fondée en 2018

📦 Logistique

✈️ Tourisme

💼 Conseil

Logistics • Travel • Consulting

JUJUR. eu est un service de recrutement et de relocation qui aide les candidats à trouver un emploi à l'étranger et soutient les employeurs à la recherche de recrues internationales. L'entreprise opère un site de carrière répertoriant des offres d'emploi à distance et sur site dans de nombreuses villes et pays, offre un soutien personnalisé aux recruteurs, une assistance pour les candidatures et les entretiens, ainsi qu'une aide à la relocation, y compris des conseils sur le logement et le voyage. JUJUR met l'accent sur la transparence, l'expérience du candidat et un soutien continu tout au long du processus d'embauche et de relocation.

Description

• Handling incoming phone calls, messages, and emails from customers. • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more. • Troubleshooting technical issues and offering solutions to customer inquiries. • Processing warranty claims, repairs, and replacements. • Offering product recommendations based on customer needs and preferences. • Maintaining high customer satisfaction through professional and courteous communication.

🎯 Exigences

• Excellent writing and verbal communication skills in French and English. • Strong attention to detail. • Good technical troubleshooting and problem-solving skills. • Ability to handle unexpected changes and customer concerns with professionalism. • Experience in customer support or technical support roles will be appreciated.

🏖️ Avantages

• Relocation support (Athens or Thessaloniki): Flights, accommodation & housing assistance, all at no cost to you. • Competitive monthly salary + 2 extra salaries per year. • Health care benefits and numerous other discounts. • Full training by certified instructors on products and customer service techniques. • Professional growth and development opportunities. • Special events, community involvement, and social responsibility initiatives. • Free online Greek language courses.

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