Associate Director, Product Experience Strategy

🔥 il y a 17 heures

⚔️ Virginia – Distant

infoinfo

💵 $143 640 - $273 000 / an

⏰ Temps Plein

🟠 Senior

👔 Directeur

🗣️🇺🇸🇬🇧 Anglais requis

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Repérée par Remote Rocketship il y a 17 heures

Toujours ouverte sur le site de Kyndryl. Vérifiée il y a 15 minutes.

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Kyndryl

10 000+ employés

Fondée en 2021

💼 Conseil

📦 Logistique

🏥 Santé

Consulting • Logistics • Healthcare

Kyndryl est un acteur de premier plan des services d’infrastructure IT, au service de milliers d’entreprises dans le monde. L’entreprise est spécialisée dans la conception, la construction, la gestion et la modernisation de systèmes d’information complexes et critiques pour l’activité. Kyndryl propose un éventail de services, notamment le conseil IT, les services cloud, la cybersécurité, des solutions data et IA, ainsi que la transformation du digital workplace. Axée sur l’innovation, les partenariats et la co‑création, Kyndryl aide les entreprises à maîtriser la complexité IT et à atteindre l’excellence opérationnelle. La société intervient dans de nombreux secteurs — automobile, santé, banque, et bien d’autres — en apportant son expertise et des solutions adaptées aux enjeux spécifiques de chaque industrie. Son réseau mondial et ses alliances stratégiques permettent aux entreprises de s’adapter à l’évolution du paysage technologique, en garantissant la fiabilité et l’efficacité de leurs systèmes essentiels.

Description

• Own product outcomes, direction, and priorities for a flagship data and AI experience • Translate product vision into a roadmap and clearly ordered backlog • Decide whether releases deliver expected outcomes • Align senior stakeholders across the customer's organization • Map stakeholder needs and user journeys • Turn competing priorities into clear decisions • Define the business case and determine customer-specific versus reusable functionality • Partner with a senior designer, technical program manager, technical leads, architects, engineers, and technical account leaders • Lead product and experience direction on complex application projects across Kyndryl Vital • Shape how Kyndryl Vital takes ideas from concept to shipped software • Define human-in-the-loop design, agent autonomy, trust, and transparency for responsible AI experiences • Craft narratives about product direction, trade-offs, and progress for executives, sellers, and delivery teams • Participate in a creative, collaborative design culture focused on craft

🎯 Exigences

• Bachelor's degree or equivalent experience • Experience in industrial, manufacturing, energy, utilities, or infrastructure settings • Experience at a design consultancy, agency, or studio, as well as in enterprise product environments • Future-state prototyping with tools such as Figma Make • Knowledge of responsible AI frameworks and practices • Experience with facilitation tools such as Miro or Mentimeter • Product ownership experience, including outcome-based roadmaps, continuous discovery, backlog ordering, and trade-off decisions • Experience leading human-centered enterprise software products or experiences at scale from strategy through launch • Experience building journeys, service blueprints, and future-state visions • Experience defining business cases, value cases, success measures, and reusable solutions • Experience planning and leading stakeholder and user interviews • Experience designing and leading workshops and co-creation sessions with senior stakeholders • Experience shipping complex data experiences, including release, delivery, and User Acceptance Testing • Technical fluency with architects, engineers, and technical account leaders • Ability to define agentic AI experiences, including human-in-the-loop design, trust, and transparency • Understanding of agile delivery and ability to shape user stories and acceptance criteria in Azure DevOps or Jira • Executive storytelling skills

🏖️ Avantages

• Discretionary annual bonus program based on performance • Medical and dental coverage • Disability benefits • Retirement benefits • Paid leave • Paid time off • Employee learning programs and access to certifications, including Microsoft, Google, Amazon, and Skillsoft • Company-wide volunteering and giving platform • Access to Fortune 100 clients and state-of-the-art resources

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