Operations Coordinator

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Mentella Health

Site WebLinkedInTous les Emplois

11 - 50 employés

Fondée en 2021

🏥 Santé

🧘 Bien-être

Healthcare • Wellness

Mentella Health est une entreprise de santé spécialisée dans la santé mentale et comportementale. Le nom de l'entreprise et son contexte suggèrent qu'elle fournit des services ou des solutions numériques visant à soutenir le bien-être mental, la thérapie ou la gestion de la santé comportementale pour les individus ou les organisations.

Description

• Manage insurance verification, credentialing, and day-to-day communication to support therapists • Own provider data accuracy across the EHR, CAQH, Zocdoc, and Zencare • Maintain centralized credentialing and insurance-status trackers • Perform insurance verification and eligibility checks for new and existing clients • Enter insurance verification results into the EHR • Process credentialing for newly hired providers • Conduct 90-day provider information verifications • Handle incoming phone calls and emails between therapists, clients, and staff • Maintain accurate data entry across systems for payroll preparation and provider rosters • Take on additional responsibilities as the organization expands

🎯 Exigences

• 1+ years of experience in a medical or behavioral health office setting • Understanding of HIPAA and strong commitment to protecting client confidentiality • Ability to manage high-volume administrative tasks with high precision • Strong organizational skills and ability to refine and improve processes • Proficiency in EHR systems and cloud-based office suites, including Google Workspace • Exceptional written and verbal communication skills with a professional, empathetic tone • Ability to work Monday-Friday, 9:00 a.m.-5:30 p.m. CT

🏖️ Avantages

• Health, dental, and vision insurance • 401(k) retirement plan with employer match • Paid leave • Employer paid Short-Term Disability • Employer paid Group Term Life Insurance