Customer Service Representative

Emploi pas sur LinkedIn

🕒 il y a 2 mois

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Meriton

Meriton

1001 - 5000 employés

Fondée en 2019

⚡ Énergie

☁️ SaaS

Manufacturing • Energy • SaaS

Meriton est un représentant de premier plan dans le domaine de la fabrication de systèmes CVC, avec une grande expérience et un solide historique de succès. L'entreprise investit dans des sociétés de pointe sur le marché et les soutient grâce à des capitaux et des services partagés, comprenant la comptabilité, les ressources humaines, la gestion des risques, la technologie, la sécurité, le développement et le marketing. Meriton prône une atmosphère collaborative pour aider ses filiales à maximiser leur potentiel de croissance.

Description

• Maintaining a positive, empathetic, and professional attitude toward customers at all times. • Responding promptly to customer inquiries. • Communicating with customers through various channels. • Acknowledging and resolving customer complaints. • Knowing our products inside and out so that you can answer questions. • Processing orders, forms, applications, and requests. • Keeping records of customer interactions, transactions, comments, and complaints. • Communicating and coordinating with colleagues as necessary. • Providing feedback on the efficiency of the customer service process. • Managing a team of junior customer service representatives. • Ensure customer satisfaction and provide professional customer support.

🎯 Exigences

• High school diploma, general education degree, or equivalent. • Ability to stay calm when customers are stressed or upset. • Comfortable using computers. • Experience working with customer support.

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