Operations Coordinator

Emploi pas sur LinkedIn

🕒 il y a 4 jours

🇬🇧 Royaume-Uni – Télétravail

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

⚙️ Opérations

👻 Score fantôme 12%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of MLA World

MLA World

11 - 50 employés

Fondée en 1976

📚 Éducation

✈️ Tourisme

Education • Travel

MLA World est la marque de Move Language Ahead (MLA), une entreprise italienne d'éducation et de voyage qui, depuis plus de 50 ans, organise des voyages d'études linguistiques et des expériences d'études à l'étranger axées sur l'apprentissage des langues et l'immersion culturelle. MLA World propose des programmes d'études estivales pour les jeunes et des voyages linguistiques en groupe accompagné (pour les 10-20 ans), des placements en échanges étrangers trimestriels/semestriels/annuels, des programmes de lycée à l'étranger et des diplômes doubles italien/américain, des cours de langue en ligne en direct, des formations pour enseignants et des programmes linguistiques scolaires, ainsi que des applications et des ressources pour les étudiants et les éducateurs. L'entreprise sélectionne les collèges partenaires, les familles d'accueil et les services, soutient la certification (par exemple, Cambridge), organise des programmes et événements INPSieme/Itaca (roadshows, conventions annuelles) et maintient des bureaux à Milan et Naples.

Description

• Assist with recruitment, selection, and onboarding of UK & Ireland Operations personnel • Support creation and updating of job descriptions for UK operational roles • Post and distribute job advertisements • Maintain accurate, up-to-date applicant records • Oversee seasonal operations • Manage vendor relationships • Support operational programmes, including transport and logistics • Manage bookings and organise timetables • Coordinate attractions and transport • Handle administrative and clerical tasks • Act as liaison between UK Operations and other departments • Review itineraries and become knowledgeable about programme details • Plan and organise activities and excursions • Use MLA software effectively • Work with Head Office to plan and deliver centre operations and programmes • Attend meetings with the Operational team and Head Office • Assist with contracting, booking confirmations, and payment of excursion and transport services • Manage the full recruitment cycle from initial enquiry to confirmed enrolment • Qualify leads, provide programme information, and guide applicants through applications • Verify documentation and ensure compliance with visa, safeguarding, and programme requirements • Promote student welfare and provide safety and welfare assistance • Report issues affecting student safety, wellbeing, or performance • Observe relevant fire, health, and safety issues around the MLA centre • Support MLA’s mission, quality standards, code of conduct, and external-organisation guidelines

🎯 Exigences

• Must have a UK passport/right to work in the UK • Must have a valid DBS (England & Wales) or PVG (Scotland); candidates based outside the UK must provide a Criminal Record Check from their country of residence • Proven suitability to work with students under 18 • At least 2 references • Proficiency in IT • Bachelor’s degree in Business, Operations, Education, International Relations, or a related field (desirable) • Experience in operations, programme coordination, education services, or international programmes (desirable) • Experience working with students, host institutions, or international partners (desirable) • Prior experience overseeing a strict operating budget (desirable) • Ability to coordinate multiple programmes or projects simultaneously • Strong planning, scheduling, and logistics management skills • Experience managing databases, documentation, and reporting • High attention to detail and ability to meet tight deadlines • Ability to establish excellent relationships with clients and service providers • Excellent communication skills • Ability to work independently and as part of a team • Excellent organisational and interpersonal skills • Ability to work long hours in a high-pressure environment • Flexibility, adaptability, and ability to multi-task • Proficiency in Microsoft Office / Google Workspace, including Excel, Word, Sheets, and Docs • Ability to be pleasant, polite, and cooperative • Ability to work Monday–Friday, 8:30am–5:30pm, with flexibility for evenings and weekends during peak periods

🏖️ Avantages

• Full-time, 40-hour-a-week position • Flexible schedule to meet operational demands • Professional development and CPD opportunities • Required pre-employment training • Appraisals and developmental goal setting • Equal opportunity employment

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