Manager, Epic Inpatient Clinical Applications

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $119 571 - $162 617 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 11%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employés

Fondée en 2000

💼 Conseil

🏥 Santé

🤝 À but non lucratif

Consulting • Healthcare • Non-profit

OCHIN, Inc. est une organisation à but non lucratif spécialisée dans le conseil en technologies de l'information de santé, collaborant avec des organisations de soins communautaires et rurales à travers les États-Unis pour promouvoir des soins équitables et intégrés. Depuis plus de 25 ans, elle offre un accès à une plateforme de dossier médical partagé et des solutions de connaissances intégrées, et fournit des services de technologie de l'information en santé, de formation des travailleurs, de conseil opérationnel et financier, ainsi que des activités de recherche et de plaidoyer pour améliorer la qualité clinique, le bien-être des médecins et la durabilité de son réseau national de prestataires de santé communautaire.

Description

• Oversee the business and project aspects of applications and modules related to the Inpatient platform within the OCHIN collaborative • Manage projects to budget • Manage issues and risks • Ensure high-quality deployment and post-install stabilization • Directly manage implementation, optimization, and support of Epic clinical applications • Continuously assess and improve the system and processes to improve efficiency • Manage OCHIN and member resources while improving process quality, information systems, and outcomes • Onboard new staff methodically and prepare them for success • Assess and develop staff skills and Individual Development Plans • Track and measure department, project, and individual performance goals • Identify process and quality improvement opportunities • Ensure team processes are represented on the OCHIN System Map • Review ticket metrics and ensure SLA delivery and current assignments • Intervene and resolve member escalations • Lead, motivate, develop, and define positive outcomes for a team of analysts • Lead, coordinate, and manage processes and functions for Inpatient Clinical Maintenance • Manage the clinical wing of the Inpatient team and coordinate with other managers • Maintain communication and linkages between the Epic Inpatient Clinical Applications Team and other OCHIN departments • Perform other duties as assigned

🎯 Exigences

• Epic certification in at least one to two of the following applications: Bugsy, Stork, ASAP, OpTime, Anesthesia, Willow - Inpatient, Willow Ambulatory, EpicCare Inpatient Clinical Documentation • Previous Epic application experience • Minimum of 5 years of experience in a similar or relevant role • 8 years of applicable experience desired • Keen sense of excellent customer service and how to deliver it effectively in all situations • Strong leadership skills • Strong communication skills • Proficiency in Microsoft Excel and Word; Access is a plus • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • COVID-19 vaccination, or approved medical or religious exemption, as a condition of employment

🏖️ Avantages

• Generous compensation package • Healthy work-life balance • Equitable opportunity for professional advancement • 100% remote work organization • Work from home • Less than 25% travel for this role • Comprehensive range of benefits (see employer website for details) • COVID-19 vaccination requirement with medical or religious exemption process

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