Customer Service – High Level

🕒 il y a 9 mois

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Open Look Business Solutions

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2012

🤝 B2B

🎯 Recrutement

👥 RH Tech

B2B • Recruitment • HR Tech

Open Look Business Solutions se consacre à offrir des opportunités de carrière et un développement professionnel dans divers secteurs. Leur objectif est de connecter les demandeurs d'emploi avec des options de carrière adaptées et de soutenir les entreprises dans la recherche de talents.

Description

• Appointment Setting: Schedule meetings or appointments with potential clients or customers • Lead Generation: Identify and qualify potential leads through research, cold outreach, and strategic engagement • Retention: Engage with existing customers to address concerns, provide solutions, and foster loyalty • B2B Calls: Handle business-to-business interactions professionally • Cold Calling: Conduct outbound calls to prospective customers, introduce offerings, overcome objections, and generate interest • Build and maintain strong relationships with clients, partners, and internal teams • Provide accurate information about products, services, pricing, and policies • Utilize CRM tools to document interactions, track leads, and update customer profiles • Collaborate with sales, marketing, and other departments to address client needs • Stay updated on industry trends, product knowledge, and best practices • Meet or exceed performance metrics, such as appointment conversion rates, lead quality, customer retention, and call targets

🎯 Exigences

• Must be a Filipino citizen currently residing in the Philippines • Prior experience as a Virtual Assistant or in a publishing-related role (preferred) for 2 years • Familiarity with platforms and tools such as Clickup, Hupsot and Wordpress • Excellent verbal and written English communication skills • Embodies our core values: Positivity, Integrity, Tenacity, Dependability, and Belief

🏖️ Avantages

• 100% Work-from-Home Setup • Employment Regularization After 6 Months • PH Government Mandated Benefits (SSS, Pag-IBIG, PhilHealth) • 13th Month Pay • HMO Life and Health Coverage • 20% Night Premium Pay • Paid Sick and Vacation Leaves