Senior Director, Product Management

🕒 il y a 13 jours

🇺🇸 États-Unis – Télétravail

⏰ Temps Plein

🟠 Senior

✅ Responsable Produit

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Solera, Inc.

Solera, Inc.

5001 - 10000 employés

Fondée en 2005

🚘 Automobile

💼 Conseil

📦 Logistique

Automotive • Consulting • Logistics

Solera, Inc. est un fournisseur de solutions basées sur les données et dotées de l'intelligence artificielle pour la gestion du cycle de vie des véhicules, la gestion de flottes, les réparations de véhicules et le traitement des sinistres. Solera propose une suite complète de services qui répondent aux besoins des concessionnaires, assureurs, ateliers de réparation et opérateurs de flotte, en utilisant des analyses avancées pour rationaliser les processus et améliorer l'efficacité. Leurs services incluent le suivi des véhicules, l'automatisation des sinistres, la gestion de bases de données de réparation et l'intelligence de flotte, entre autres. Avec d'énormes quantités de données et de solides partenariats dans l'industrie, Solera vise à améliorer les résultats commerciaux de ses clients dans le secteur automobile.

Description

• Own the roadmap, performance, pricing, and customer outcomes for On Demand and Journey owner marketing programs • Manage the dealer marketing portfolio P&L, program economics, campaign margin, retention, and service revenue • Protect and improve the current business while the next platform is built • Serve as executive product contact for strategic dealer groups and escalation point for product performance issues • Lead discovery with dealers, dealer groups, marketing agencies, OEM programs, and internal fulfillment teams • Observe dealership marketing practices and translate findings into validated problem statements • Size opportunities, build business cases, and maintain competitive intelligence • Establish voice-of-customer programs including advisory councils, design partners, and win/loss analysis • Define the next-generation dealer marketing platform and its campaign, audience, automation, and measurement capabilities • Write product requirements and acceptance criteria; own the backlog, prioritization framework, and tradeoffs • Decide what to carry forward, rebuild, or retire and sequence incremental delivery • Define dealer migration plans, including packaging, pricing, communications, and operations • Define and track success metrics for major releases • Partner with engineering on scope, architecture, estimation, and release sequencing • Work with marketing operations and fulfillment on data hygiene, deliverability, production, creative workflow, and compliance • Drive roadmap reviews, release planning, launch readiness, and post-launch performance reviews • Partner with sales, customer success, and enablement to launch releases to dealers • Unify customer records and connect lead, sales, and service marketing across the Dealer Solutions portfolio • Define data, identity, and consent requirements for coordinated dealership customer profiles • Collaborate with product leaders on joint solutions and platform/data investment decisions • Lead and mentor product managers and build an evidence-driven product culture • Report roadmap progress, adoption, and financial performance to senior leadership • Influence Engineering, Marketing Operations, Sales, Legal, and Finance cross-functionally

🎯 Exigences

• Bachelor's degree required • MBA preferred • 10+ years in product management within an Enterprise SaaS environment • 4+ years leading and developing product teams • Proven ownership of a marketing technology, martech, CRM, or customer engagement platform • Track record taking a product from discovery through definition, launch, and measurable revenue contribution • Experience owning a product P&L, including pricing, packaging, and business case development • Automotive, vehicle lifecycle, dealership technology, or adjacent vertical experience highly desirable • Strong customer interviewing, problem framing, opportunity sizing, and discovery skills • Deep knowledge of omni-channel campaign orchestration, audience segmentation, marketing automation, deliverability, and attribution • Ability to write product requirements and make prioritization tradeoffs • Familiarity with data models, integrations, and API concepts • Excellent executive communication skills • Ability to build financial models, business cases, and ROI frameworks • High-agency, self-starting mindset and comfort navigating ambiguity • Experience shipping AI or machine learning capabilities into customer-facing products • Understanding of AI search and answer engines and their impact on customer acquisition • Familiarity with customer data platforms, identity resolution, TCPA, CAN-SPAM, and CCPA • Fixed operations and service marketing experience • Experience with AI tools and rapid prototyping

🏖️ Avantages

• Equal opportunity employer • Complies with all applicable federal, state, and local fair employment practices laws

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