Customer Engagement Specialist

🕒 il y a 20 jours

🌵 Arizona, Illinois, +3 états de plus – Distant

🌵 Arizona – Remote 🌽 Illinois – Remote 🌲 Oregon – Remote 🤠 Texas – Remote ☕ Washington – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🏆 Customer Success

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SORACOM

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2015

Soracom est un fournisseur mondial de connectivité IoT intelligente, offrant un service sans fil natif du cloud conçu spécifiquement pour les besoins des appareils connectés. Fondée en 2015 pour créer un monde plus connecté en supprimant les obstacles au développement de l'IoT, Soracom sert désormais plus de 20 000 clients dans tous les secteurs, de l'agriculture, de l'énergie, de la construction et du transport à l'électronique grand public, la fabrication, l'immobilier et la santé. Des grandes entreprises mondiales aux start-ups en pleine croissance, les clients font confiance à Soracom pour une connectivité abordable et fiable qui accélère le temps de mise sur le marché et facilite la connexion au cloud. Soracom est un partenaire de compétence AWS IoT.

Description

• Generate qualified leads through outbound phone and email prospecting • Working closely with our Marketing team to qualify inbound leads • Qualifying leads by using tools such as Salesforce, Outreach, and Zoominfo • Uncovering prospect needs, generating interest, and forwarding to the appropriate sales representative once qualified • Managing lead flow (keeping up with set sequences to prospects including phone calls, and emails) in Salesforce, and tracking qualified leads through acceptance by Sales Representatives • Meeting or exceeding set monthly goals • Working with internal teams, and other Customer Engagement Specialists to gather lead lists and execute prospecting campaigns based on territories • Demonstrate our Leadership Principles, such as Proactive, Customer Centric, Just Do It, Dive Deep, Emotionally Mature and Deliver Results

🎯 Exigences

• Must be fluent in English and possess excellent writing skills • Legally eligible to work in the United States • Ability to grasp basic technical concepts • Strong listening/communication skills and ability to adjust communication style to their target audience • Able to connect to their audience via phone and video conferencing • Be autonomous and driven, with a positive and enthusiastic attitude • Able to work from home and has a dedicated and quiet focus area or workspace • Ability to thrive in a growing, fast-paced work environment • Proficiency in Microsoft Office Suite and/or Google Suite • Willingness to explore and push the boundaries of AI tools such as Claude, Google Gemini, or ChatGPT to increase productivity and automate repetitive tasks • Ability to learn and willingness to adapt through coaching • Comfortable and exceptional at managing their own time • Bachelor’s Degree or relevant experience preferred • Experience working with Salesforce, Outreach and/or Zoominfo • Knows the basic IT around servers, networking, and AWS services • Has previous working experience or exposure to Slack • Experience working with a variety of partnership models and stakeholder types is a plus • WFH experience • Spanish language skills are a bonus

🏖️ Avantages

• Health Care Plan (Medical, Dental & Vision) • Retirement Plan (401k, IRA) • Life Insurance (Basic, Voluntary & AD&D) • Paid Time Off (Vacation, Sick & Public Holidays) • Family Leave (Maternity, Paternity) • Short Term & Long Term Disability • Training & Development • Work From Home • Stock Option Plan