Customer Success Manager

Emploi pas sur LinkedIn

🕒 il y a 14 jours

🏄 California – Distant

🏄 California – Remote

⏰ Temps Plein

🟠 Senior

🔴 Expert

🏆 Customer Success

Postuler Maintenant

Trouver des Emplois à Distance Similaires

Recevoir des emails pour des emplois à distance

📊 Vérifiez votre score de CV pour ce poste

Améliorez vos chances d'obtenir un entretien en vérifiant votre score de CV avant de postuler.

Télécharger le CV

Synera

Site WebLinkedInTous les Emplois

51 - 200 employés

Fondée en 2018

💰 €14 800 000 Series A en 2022-10

Augmentez la capacité d'ingénierie et réduisez drastiquement les cycles de décision grâce à une main-d'œuvre numérique qui pense, décide et exécute comme vos meilleurs ingénieurs.

Description

• Work cross-functionally with Account Executives, Marketing, Product, and Engineering teams. • Lead software rollouts ensuring customer value realization. • Act as the primary point of contact for strategic accounts, managing stakeholders and internal teams. • Build and expand enterprise relationships driving adoption through structured engagement. • Prepare and lead Executive Business Reviews and on-site workshops with customers.

🎯 Exigences

• 10+ years of experience in the engineering domain, including enterprise customer success, technical consulting, stakeholder management, and strategic account growth • Strong familiarity with CAx tools and their applications in industries such as automotive, aerospace, or consumer goods. • Confident engaging with senior stakeholders, including C-level executives. • Highly data-driven, able to interpret customer metrics and proactively mitigate churn risks. • Proactive, solution-oriented mindset with a proven track record of driving measurable account growth.

🏖️ Avantages

• Flexible working: you decide when & where to work (as long as you have a residency in the US). • Flexible public holidays: swap days off according to your values and beliefs! • Home office setup support + access to our office in Bremen, or co-working space in Boston. • Personal development budget of $2,500. • We don't count your vacation days as we trust all our team members to decide what's best for them and the company. • Access to the mental health platform nilo to support your well-being. • We support you with health insurance, and a 401(k) savings plan. • Regular team events, virtual coffee breaks, and spontaneous afterworks. • We also get together as a whole company for 2-3 day off-sites in Germany twice a year!