Engagement Team Specialist

🕒 il y a 1 mois

🇺🇸 États-Unis – Télétravail

💵 $50 000 - $60 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

🗣️🇺🇸🇬🇧 Anglais requis

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Logo of Wachter, Inc.

Wachter, Inc.

1001 - 5000 employés

Fondée en 1930

📦 Logistique

🏥 Santé

💼 Conseil

Logistics • Healthcare • Consulting

Wachter, Inc. est un intégrateur de solutions à l'échelle nationale qui fournit une large gamme de services et d'intégrations technologiques à diverses industries. Offrant une expertise en transformation numérique, solutions IoT, réseaux informatiques, systèmes vocaux, énergies renouvelables, automatisation et contrôles, sécurité physique et plus encore, Wachter aide les entreprises à connecter et optimiser leurs systèmes. En se concentrant sur des secteurs tels que la santé, l'éducation, les services financiers, le commerce de détail et les marchés industriels, l'entreprise propose également des services gérés, un support helpdesk 24/7 et des solutions d'alarme incendie. Wachter accorde une grande importance à la sécurité et à la durabilité tout en assurant un service et un support continus à ses clients.

Description

• Manage intake, qualification, and routing of Salesforce opportunities • Partner with sales and operations to match client requirements with the correct internal departments • Route and assign personnel to active pre-sales pipeline opportunities based on predefined criteria • Read, review, and interpret RFPs, manufacturer specifications, technical journals, and installation scopes • Extract due dates and vital project details • Identify and categorize local contracts, nationwide rollouts, and multi-site deployments • Use approved AI applications to analyze large documents and assess opportunity fit • Maintain evolving knowledge of company practice areas, organization, and technologies • Perform daily data entry, triage tasks, and problem-solving • Meet deadlines and maintain high-quality work under pressure with minimal oversight

🎯 Exigences

• High School Diploma or equivalent • Valid Driver’s License • Mastery of Salesforce, MS Word, MS Outlook, MS Excel, and MS Teams • Ability to define problems, collect data, establish facts, draw valid conclusions, and interpret mathematical or diagrammatic instructions • Proficient written and verbal English communication • Ability to present technical information effectively • Introductory knowledge of wired and wireless data/voice networking • Introductory knowledge of physical security systems, including cameras, alarm panels, and door access control • Introductory knowledge of Audio Visual systems • Introductory knowledge of local and commercial electrical services • Preferred: 2-year or 4-year college degree in Computer Science, Electrical Engineering, or Management Information Systems • Preferred: 1–3 years of experience working with a systems integrator • Preferred: Experience in technical and proposal writing • Preferred: Current US Passport

🏖️ Avantages

• Performance-based flexibility to work from home or from the office • Very limited travel, only for occasional conferences or team meetings • Career path opportunities • Equal opportunity employment

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