Account Manager I

Emploi pas sur LinkedIn

🕒 il y a 2 jours

🚗 Michigan, Missouri, +1 états de plus – Distant

🚗 Michigan – Remote 🏰 Missouri – Remote 🧀 Wisconsin – Remote

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

💰 Responsable de comptes

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Walsworth

Site WebLinkedInTous les Emplois

1001 - 5000 employés

Fondée en 1937

📦 Logistique

🏭 Fabrication

📣 Marketing

Logistics • Manufacturing • Marketing

Fondée en 1937, Walsworth est une imprimerie commerciale familiale qui offre des solutions complètes d'impression et numériques. Nous possédons une expérience approfondie dans l'impression d'annuaires, l'impression de livres, de catalogues, de magazines, d'éditions numériques et bien plus encore.

Description

• Serve as the primary liaison between the company and assigned clients • Manage day-to-day activities across multiple client accounts to ensure satisfaction and retention • Deliver strategic insight, personalized service, and consistent follow-up as a trusted advisor • Partner with Sales Representatives and customers to identify new revenue opportunities within existing accounts • Facilitate cross-functional meetings to ensure project milestones are met and client expectations are exceeded • Collaborate with Estimating to develop pricing proposals and budget forecasts tailored to client needs • Track and report on account health, usage trends, and key performance indicators • Maintain accurate and up-to-date client records within the CRM system • Plan and coordinate annual client review meetings, including agenda setting, data compilation, and follow-up • Perform other duties as assigned

🎯 Exigences

• High School Diploma • Ability to remain organized and self-directed • Ability to work independently and collaboratively in a team environment • Strong verbal and written communication, listening, negotiation, and presentation abilities • Ability to communicate clearly and accurately with clients and internal stakeholders at all organizational levels • Excellent customer service skills and ability to resolve client issues effectively • Ability to manage multiple account management projects while maintaining attention to detail • Experience delivering client-focused solutions tailored to customer needs • Proficiency in CRM software such as Salesforce, Microsoft Office, and other computer applications • Five years of account management or sales experience in a fast-paced sales environment preferred • Print and/or publishing experience preferred