Lien Resolution Agency Manager

🕒 il y a 1 mois

🐎 Kentucky – Distant

infoinfo

💵 $80 000 - $120 000 / an

⏰ Temps Plein

🟡 Intermédiaire

🟠 Senior

👔 Manager

👻 Score fantôme 39%

infoinfo

🗣️🇺🇸🇬🇧 Anglais requis

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ZipLiens

11 - 50 employés

💼 Conseil

🏥 Santé

🛡️ Assurance

Consulting • Healthcare • Insurance

ZipLiens est une entreprise spécialisée dans les services de résolution de privilèges en matière de dommage corporel. Elle propose des solutions technologiques et des services d'experts en négociation pour aider les cabinets d'avocats à économiser du temps et des ressources consacrés à la résolution de divers types de privilèges, tels que ceux de la santé et des assurances. ZipLiens s'intègre aux cabinets spécialisés en dommage corporel pour offrir des économies significatives de temps et de coûts, améliorant ainsi la productivité et la rentabilité. Leurs services incluent également la transparence des processus et des communications réactives via un portail client. ZipLiens vise à assurer des réductions de privilèges de qualité et en temps opportun en gérant des cas liés à Medicaid, Medicare, les privilèges militaires, les assurances maladie privées, les privilèges hospitaliers, et plus encore. Ils sont dignes de confiance par les principaux cabinets d'avocats à travers les États-Unis pour leurs compétences efficaces et efficientes en résolution de privilèges.

Description

• Collaborate with department leadership on resolution strategy and protocol formation based on project requirements and client directives • Coordinate with lien resolution operations teams regarding milestones, deliverables, and timeframes related to health plan agencies • Assist with client communication when appropriate • Track health plan agency resolution progress and ensure program/protocol requirements and internal service-level standards are met • Identify and escalate delays or anticipated obstacles • Create and maintain a master directory of health plan agency profiles, key contacts, data points, and operational details • Integrate directory items into operational applications and update and monitor them as needed • Serve as the main point of contact and authorized representative for health plan agency portal/account access • Maintain regular communications and coordinate agency relationship meetings • Assist with creating, producing, and disseminating reports for clients and health plan agencies • Participate in meetings with the tech/development team regarding the company portal build-out • Collaborate with the tech/development team on tool implementation and issue identification/prioritization • Assist with miscellaneous lien resolution activities as needed

🎯 Exigences

• 3–5 years of experience managing relationships with external stakeholders such as government agencies, health plans, or managed care organizations, within lien resolution, Medicare/Medicaid coordination, or healthcare revenue cycle operations • Experience working with technical data and resolving data-related issues with internal teams • Effective cross-functional collaboration across legal, operations, and technical teams • Strong problem-solving skills and comfort navigating ambiguity with minimal oversight • Highly organized and detail-oriented, with a commitment to accuracy and follow-through • Clear, professional communication skills with the ability to engage internal teams and external agency partners • Team-oriented and adaptable, with the ability to thrive in a fast-paced, remote environment • Bachelor's degree or equivalent experience preferred • Willingness to travel minimally (1–2 times per year) as required • Applicants must be authorized to work in the United States without the need for employer-sponsored visa support now or in the future

🏖️ Avantages

• Private Health Care Plan (Medical, Dental & Vision) • Company-Paid Short-Term Disability Coverage • 401K Plan with a company match • Paid Time Off (Vacation, Sick & Select Holidays) • Maternity & Paternity leave • Ability to work from home • Quarterly bonus opportunity

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