Informatics Technical Service Specialist

Job not on LinkedIn

🔥 9 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 15%

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Abbott

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

💊 Pharmaceuticals

💰 $100k Post IPO debt on 2011-04

Healthcare • Pharmaceuticals

Abbott is a global healthcare company that develops, manufactures, and markets a broad range of medical devices, diagnostic systems, branded generic pharmaceuticals, and nutritional products. The company focuses on improving health through products such as diagnostic tests and systems, cardiovascular and neuromodulation devices, diabetes care devices (including glucose monitoring), and adult and pediatric nutritionals. Abbott operates worldwide and emphasizes research & development and innovation in healthcare technologies and nutrition.

📋 Description

• Implement and configure AlinIQ Digital Health applications in line with customer requirements • Collaborate with project teams to understand and validate technical needs • Integrate software and hardware components, recommending appropriate infrastructure where required • Deliver structured training to end users • Provide post-implementation support, troubleshooting, and performance optimisation • Build strong customer relationships and act as a trusted technical advisor • Track progress, document updates, and maintain accurate project records • Participate in customer meetings and internal team sessions • Support continuous improvement through customer feedback and solution enhancements • Travel to customer sites as part of role delivery, up to 80%

🎯 Requirements

• A Bachelor’s degree (or equivalent experience) in Computer Science, Information Systems, Medical/Hospital Informatics, or a related field • Technical understanding of IT systems within healthcare, diagnostics, or laboratory environments • Practical experience installing, configuring, or supporting laboratory informatics systems (e.g., LIS, middleware, analyser management, inventory systems) • Excellent customer-facing and communication skills • Strong analytical thinking, problem-solving abilities, and attention to detail • Ability to manage tasks independently while collaborating effectively across teams • Proficiency with business applications such as MS Office, MS Project, or Smartsheet • Willingness to travel regularly and flexibly to support customer needs • Travel to customer sites as part of role delivery, up to 80%

🏖️ Benefits

• Defined contribution pension scheme • Private healthcare • Life assurance • Flexible benefits programme tailored to your needs • Professional development opportunities • Global exposure • Meaningful work that directly contributes to improving patient care

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