Technical Support Officer

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

🇬🇧 UK Skilled Worker Visa Sponsor

This company has sponsored UK Skilled Worker visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Capita

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1984

💼 Consulting

🏥 Healthcare

🛡️ Insurance

💰 Seed Round on 2018-01

Consulting • Healthcare • Insurance

Capita is a business focused on providing essential internet services related to the management of cookies on websites. Although the text is primarily informational about cookies and their legal implications within the EU, Capita likely deals with compliance and privacy policies to help businesses adhere to regulations, ensuring effective data management and user experience online.

📋 Description

• Respond efficiently to telephone, written and email enquiries from stakeholders and the general public • Audit inspection reports, complaints, witness statements, internally and externally produced articles, products, training packages and documents • Provide accurate technical support and advice to other departments • Provide written notifications and face-to-face briefings for the Inspectorate and external bodies • Participate in Appeal Panel meetings concerning business removal or suspension from the Register • Manage the research, compilation, writing and editing of technical articles, publications and bulletins • Review technical information in light of industry changes and technical standards • Attend external committees and recommend content for industry standards

🎯 Requirements

• Provide high quality technical answers in writing and orally • Ensure legislation is complied with • Ensure technical correctness and compliance of inspection reports, complaints, witness statements, articles, products, training packages and documents • Provide technical support and advice relating to relevant legislation and industry normative documents • Be fully conversant with relevant legislation, standards, policies and procedures • Provide an independent view and technical expertise for Appeal Panel meetings • Research, compile, write and edit technical articles, publications and bulletins • Keep up to date with industry changes and technical standards • Attend committees organised by external bodies such as BSI and IGEM • Make recommendations on the content of industry standards

🏖️ Benefits

• Work From Home • Permanent contract