Solutions Architect

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Addigy

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 Private Equity Round on 2022-08

Everything You Need to Manage Apple Devices Like a Pro

📋 Description

• Serve as the primary technical resource for EMEA prospects and customers • Own pre-sales technical evaluations • Lead customer onboarding and implementation • Manage EMEA Zendesk support tickets during GMT/BST business hours • Deliver Addigy’s ProServ programs to EMEA customers needing advanced technical engagement • Serve as a trusted technical advisor to EMEA customers throughout their lifecycle

🎯 Requirements

• 5–7 years of experience in Apple MDM, MSP environments, or technical consulting • Deep familiarity with MDM protocols, Apple Business Manager (ABM), Apple School Manager (ASM), APNS, DEP, SSO, SCEP, and Conditional Access integrations • Practical experience with Bash, zShell, Python, and REST APIs for device management workflows • Understanding of MSP multi-tenant deployments and mid-market IT environments • Proficiency with Salesforce, ChurnZero, and Zendesk • Familiarity with EU IT infrastructure norms and GDPR considerations is a plus

🏖️ Benefits

• Competitive base salary commensurate with experience • Performance-based incentives