Product & Application Expert – Separation

🔥 1 hour ago

🇺🇸 United States – Remote

💵 $93k - $110k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

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Alfa Laval

WebsiteLinkedInAll Job Openings

10,000+ employees

🍽️ Food & Beverage

🏥 Healthcare

📦 Logistics

Food & Beverage • Healthcare • Logistics

Alfa Laval is a leading global provider of products focused on heat transfer, separation, and fluid handling. With a rich history of 140 years, the company fosters a culture of partnership to tackle complex challenges and maximize resource potential. Alfa Laval's innovations contribute to enhancing productivity and competitiveness across essential industries, including energy, food, water, and marine sectors. The company is dedicated to sustainability, advancing solutions that support the UN Sustainable Development Goals and driving progress towards a more efficient and environmentally friendly world.

📋 Description

• Serve as subject matter expert for separation equipment products and applications • Identify and provide reliable solutions for technical issues throughout the sales process • Enhance the offering through training and condition audits • Work with Service Sales and Field Service to roll out value-added services • Support Service Sales as a technical partner and sales enabler • Support customers through visits, meetings, product presentations, and customized value propositions • Define and deliver training programs for employees, channels, and customers • Champion launches of new service products • Troubleshoot complex technical issues and promote Alfa Laval products and applications • Develop methods to analyze equipment and process reliability • Analyze connected-equipment data and recommend improvements • Generate leads and opportunities in OneCRM for service-sales follow-up • Learn and use multiple Alfa Laval information technology systems • Travel up to 40%

🎯 Requirements

• Diploma/associate degree in engineering or a related field degree, with relevant experience • 5+ years of rotating equipment or related industrial equipment experience • Strong product knowledge and/or application experience with decanter centrifuges • Ability to gather, analyze, and suggest solutions to process problems • Willingness to develop ideas and procedures to solve problems • Excellent customer interaction and engagement skills • Excellent verbal and written communication skills in English • Ability to use and learn service digital tools • Team-player orientation and ability to relate to people at all levels • Well-developed interpersonal skills and ability to work with international colleagues • Proven troubleshooting and problem-solving skills • Strong working knowledge of Microsoft Office and Windows • Electrical troubleshooting knowledge • Self-motivated with a determined work ethic • Structured and organized • Ability to travel up to 40% • Currently residing in the United States or having an established presence in the area is prioritized

🏖️ Benefits

• Healthcare, dental and vision plans • Robust wellness program • 401(k) • Paid holidays • Paid time off benefits • Open and friendly environment • Opportunities to develop and create value • Diversity, inclusion and equity commitment