Strategic Account Manager – Europe

Job not on LinkedIn

🕒 February 3

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Amber Electric

WebsiteLinkedInAll Job Openings

51 - 200 employees

💰 $20M Series B on 2021-05

Founded in 2017 by Chris Thompson and Dan Adams, Amber gives customers dynamic power prices that change depending on the real wholesale value of energy. Customers can pay less by charging your battery when energy is greener and cheaper as well as earn more by exporting when prices increase.

📋 Description

• Own and grow a portfolio of strategic utility accounts across Europe, serving as a primary point-of-contact and trusted advisor to client stakeholders from delivery teams to executive sponsors; • Lead end-to-end account strategy to ensure partners achieve consistent, measurable value from Amber from onboarding to renewal, while driving revenue growth for Amber; • Build and maintain multi-threaded relationships across executive, technical, operational, and procurement teams; • Lead client business reviews (EBRs/QBRs) focused on value realisation, ROI, and long-term partnership; • Monitor account health, proactively mitigate risk, and manage escalations to ensure retention and satisfaction; • Collaborate cross-functionally with Sales, Product, Tech & Support teams to deliver business outcomes; • Drive alignment on strategy and progress with internal stakeholders including exec; • Act as the voice of the customer, influencing product direction and internal priorities; • Maintain accurate forecasts, account plans, and CRM documentation.

🎯 Requirements

• 7+ years of experience in B2B SaaS account management, customer success, or enterprise sales • Background in either energy retail, SaaS, energy tech (e.g. EVs, emobility, residential batteries, solar PV) or similar industries with strong grasp on relevant trends and implications; • Proven track record managing and growing large, complex enterprise accounts ($ hundreds of thousand + ARR) • Experience leading complex renewals, expansions, and contract negotiations with procurement and legal teams • Strong executive presence with the ability to engage and influence C-level and VP-level stakeholders as well as motivating cross-functional teams to capture opportunities • Deep understanding of SaaS business models, usage-based metrics, and customer lifecycle management • Highly skilled in cross-functional collaboration and navigating complex internal organisations • Data-driven, curious and structured mindset with experience using CRM, forecasting tools, and account health metrics • Excellent communication, presentation, and stakeholder management skills • Comfortable working in a fast-paced, scale-up environment, with a strong bias towards action and motivated by outcomes and performance

🏖️ Benefits

• We’re committed to building a diverse and inclusive workplace and a great culture of people who love coming to work to build a better world; • You’d be a part of a rapidly growing global team of over 150 shaping the future of household and grid energy use; • Flexible working hours & remote working - see *How You Work* for more info; • Shares in Amber Electric; • Employment and leave entitlements as per your local country; • An external Employee Assistance Plan for mental health support; • Annual Learning & Development budget to support your personal growth; • Annual company conference in Melbourne, Australia; flights & accommodation paid for.