Presales Consultant

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AnywhereNow

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🤝 B2B

Artificial Intelligence • B2B • Cloud Communications

AnywhereNow is a pioneering company that specializes in AI-driven omnichannel contact centers integrated with Microsoft Teams. Their flagship product, Dialogue Cloud, enhances customer interactions through advanced communication tools and capabilities, offering solutions like AI Assist, call routing, and dedicated platforms for various industries, including healthcare and professional services. Trusted by over 2000 global clients, AnywhereNow aims to revolutionize customer engagement and streamline processes for businesses.

📋 Description

• Identify and design solutions to meet clients' technical requirements • Provide expert technical guidance and support throughout all stages of the presales process • Conduct pre-sales product demonstrations showcasing our dialogue software capabilities • Evaluate and deliver proof of concepts for both prospective and existing customers • Support RFP and tender responses with technical expertise and documentation • Create and deliver compelling technical and product presentations to internal and external stakeholders • Collaborate closely with the Sales Team to qualify opportunities and progress deals • Proactively identify opportunities to enhance presales processes and team efficiency • Maintain and improve technical documentation and knowledge resources • Support the Professional Services team by providing clear technical requirements for solution implementation

🎯 Requirements

• Preferably 4+ years in a customer-facing role • Expertise in Microsoft Voice Technologies and Microsoft 365 • Awareness of HTML, JavaScript, CSS, and related web technologies • Experience integrating third-party APIs • Proven track record implementing and supporting technology solutions based on Microsoft Voice technologies • Commitment to staying up to date with new-to-market technologies to deliver industry best practice service offerings

🏖️ Benefits

• Opportunity to work with cutting-edge AI and dialogue software technology • Exposure to international clients and markets across our 22-country footprint • Career development within a rapidly growing, acquisition-active organization • Collaborative, innovative culture with a global team • UK-based position with flexibility to support international time zones