CX Regional Channel Sales Director

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🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🔴 Lead

🤑 Sales

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Avaya

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

📣 Marketing

📦 Logistics

💰 Post-IPO Debt on 2022-06

Consulting • Marketing • Logistics

Avaya is a leading provider of customer experience and communication solutions, empowering enterprises to innovate without disruption. The company offers a comprehensive suite of AI-driven technologies designed to enhance customer journeys, streamline employee engagement, and drive business growth, ensuring consistent, high-quality interactions across all channels. Avaya's platforms, such as the Avaya Experience Platform and Communication & Collaboration Suite, facilitate seamless cross-channel communication and collaborative workflows for organizations across a variety of industries.

📋 Description

• Lead and scale a team of 10 Channel Sales Account Managers across the UK, Ireland, Germany, and Israel • Recruit, coach, and deploy Channel Account Managers while fostering accountability, strategic execution, and deal velocity • Guide territory strategies that drive Tier I distributors, OEMs, and mass merchandisers to lead with Avaya solutions • Direct strategy with GSIs and Alliance partners across EMEA West, aligning roadmaps with Avaya’s cloud and service evolution • Enable partners to shift from transactional hardware sales to high-margin, value-added service offers • Own the regional quota and drive revenue growth across the territory • Represent Avaya as executive sponsor for regional channel events and executive partner QBRs • Lead cross-functional go-to-market strategies • Shape regional channel strategy and influence GSI practice development

🎯 Requirements

• 12+ years of experience • Bachelor degree or equivalent experience • Proven experience leading, mentoring, and scaling field-based channel sales teams across multi-country regions • Deep understanding of channel dynamics, cultural nuances, and distribution models in the UK, Ireland, Germany, and Israel • Ability to build regional territory plans, manage complex regional quotas, and align regional strategy with global corporate goals • High-level partner negotiation skills and executive presence with C-suite contacts • Demonstrated experience in CX/CCaaS channel sales leadership managing remote field sales teams • Proven experience managing multi-country territories across the UKI, DACH, and Israel regions • Expertise in enterprise solution selling, GSI practice development, and Tier I distribution strategies • Ability to build high-performance sales cultures, coach account executives, and achieve aggressive revenue targets • Ability to communicate and use office technology effectively

🏖️ Benefits

• Strategic autonomy to shape regional channel strategy and influence GSI practice development • High-impact leadership with direct influence on Avaya’s global growth trajectory • Full access to dedicated field marketing, advertising, technical engineering, and enablement resources • Portfolio recognized globally as the gold standard in communication • Equal treatment without consideration for race, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or other protected characteristics