Axians
10,000+ employees
🔒 Cybersecurity
📡 Telecommunications
🏢 Enterprise
Cybersecurity • Telecommunications • Enterprise
Axians is a global ICT systems integrator and managed services provider that designs, deploys and operates network, cloud, cybersecurity and business application solutions for enterprise and public-sector customers. The company delivers services across telecom infrastructures, enterprise networks, cloud & datacenter, digital workspaces, OT/IT integration, IoT and SAP/ERP implementations, and offers SOC-as-a-Service, managed security, and sustainability-focused solutions. Axians serves industries including banking, healthcare, government, utilities and carriers, emphasising people-centric delivery and digital transformation at scale.
Customer Support Representative – Support Hotline – m/f/d
Job not on LinkedIn
🕒 March 17
🗣️🇩🇪 German Required
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Axians
10,000+ employees
🔒 Cybersecurity
📡 Telecommunications
🏢 Enterprise
Cybersecurity • Telecommunications • Enterprise
Axians is a global ICT systems integrator and managed services provider that designs, deploys and operates network, cloud, cybersecurity and business application solutions for enterprise and public-sector customers. The company delivers services across telecom infrastructures, enterprise networks, cloud & datacenter, digital workspaces, OT/IT integration, IoT and SAP/ERP implementations, and offers SOC-as-a-Service, managed security, and sustainability-focused solutions. Axians serves industries including banking, healthcare, government, utilities and carriers, emphasising people-centric delivery and digital transformation at scale.
📋 Description
• First point of contact for users of our Infoma software modules in the area of financial accounting • Analyze and classify customer inquiries • Handle general customer inquiries via remote diagnosis • Prepare complex issues for escalation to the next support level • Use training, professional development and certification opportunities for continuous personal development
🎯 Requirements
• Vocational training or a degree in business administration, public administration or taxation/accounting • Excellent communication skills • Enjoy contributing as a team player • Customer-oriented and friendly demeanor • Strong service mindset • Attention to detail, commitment and a willingness to learn new things
🏖️ Benefits
• Flexible working hours • Remote working • Performance-based bonuses • State-of-the-art equipment • Employee discounts with over 700 well-known providers
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