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Fleet Operations Manager

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Ayvens

10,000+ employees

💸 Finance

🚘 Automotive

🚗 Transport

Finance • Automotive • Transport

Ayvens is the leading global sustainable mobility player born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group. The company is committed to making life and business flow better by offering full-service leasing, flexible subscription services, fleet management, and multi-mobility solutions. With more than 14,500 employees across 42 countries and a significant presence in the electric vehicle sector, Ayvens is leveraging its unique capabilities to lead the transition to net zero and drive digital transformation in the mobility sector.

📋 Description

• Manage day-to-day in-life customer fleet operations • Ensure vehicles are maintained, compliant, available, and cost-effective • Act as the primary operational contact for customers and suppliers • Manage vehicle maintenance, compliance, vehicles off road, hire vehicles, accidents, and breakdowns • Monitor supplier performance and manage supplier relationships • Deliver operational reporting, KPIs, and SLAs • Identify service improvements and operational cost reductions • Build relationships with customers, suppliers, and internal stakeholders • Support supplier onboarding and supplier governance activities • Conduct supplier and client review meetings • Monitor fleet expenditure and identify cost-saving opportunities • Support customer in-life spend and vehicle pricing activities • Analyse supplier and network costs and recommend efficiency improvements • Maintain accurate fleet records and documentation in line with GDPR requirements • Produce reporting, forecasting, and operational updates • Provide data and insights for operational decision-making and continuous improvement • Collaborate with Operations, Commercial, Account Management, Customer Service, and supplier networks

🎯 Requirements

• Experience within fleet management, fleet operations, or a similar operational environment • Experience managing complex fleet operations and vehicle compliance requirements • Understanding of supplier performance management and service delivery frameworks • Proven experience managing supplier and customer relationships • Excellent stakeholder management and communication skills • Ability to analyse operational data and identify improvement opportunities • Strong organisational skills and ability to manage multiple priorities • Experience working independently and collaboratively within cross-functional teams • Proficiency in Microsoft Office applications, particularly Excel and Word • Full UK driving licence

🏖️ Benefits

• Opportunity to join a dynamic and customer-focused team • Real ownership and influence over operational performance • Contribution to a culture of continuous improvement and exceptional customer service • Diverse and inclusive organisation where everyone can thrive and be themselves • Work contributing to sustainable mobility and digital transformation

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