Strategic Account Manager

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Ayvens

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10,000+ employees

Born from the acquisition of LeasePlan by ALD Automotive, part of the Societe Generale group, Ayvens is the leading global sustainable mobility player committed to making life and business flow better.

📋 Description

• Own the relationship with FFM’s Corporate Accounts • Ensure adherence to Contractual and Commercial Conditions • Create sustainable long-term relationships, built on Customer Service Excellence • Maximise sales & profitability of all accounts within your portfolio • Identify and develop client objectives through working with senior stakeholder relationships • Deliver excellent customer service & account management to allocated account portfolio • Ensure the customer requirement are fully specified, understood and communicated • Visit customers, as appropriate, and build effective relationships with key stakeholders across all levels of the customer’s organisation • Provide regular and accurate reporting as required on activity and maintain the CRM database

🎯 Requirements

• Previous Contract Hire Account Management experience (fleets over 250 essential) • Experience of implementing new accounts at a “project manager” level • Working with multiple stakeholders in addition to the customer • Influencing, Persuasion and Relationship building • Solution Delivery and Ownership - ability to look at new ideas & approaches • Effective Time Management, Organisational & Delegation skills • Excellent Communications skills – verbal and written • IT Literate • Commercial Awareness and Decision Making • Vehicle Industry knowledge

🏖️ Benefits

• Competitive pension scheme • Annual salary review and bonus scheme • Give As You Earn (GAYE) scheme • Employee referral scheme (£1,000) • Retail discounts programme • GymFlex membership options • Cycle to Work scheme • Life Assurance • Health assessment options • Travel insurance • Dental insurance • Critical illness cover • Personal accident insurance. • 25 days’ annual leave + an additional Celebration Day • 37.5 hour week, Monday to Friday, no weekends • Holiday buy & sell scheme • Volunteer days • Time allocated for personal development • Study support (where applicable).