Client Partner, Account Manager

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Tinuiti

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2016

💰 Debt Financing on 2019-08

Marketing • Advertising • Technology

Tinuiti is a performance-driven digital marketing agency that specializes in boosting brand impact across various digital channels. Their full-funnel approach integrates commerce, TV & audio, social media, and search platforms to optimize user engagement, drive conversions, and expand digital footprints. Tinuiti leverages advanced proprietary technology, including Bliss Point, for marketing measurement and optimization, delivering insights to maximize efficiency and impact. The company emphasizes a product-led strategy and is recognized for its expertise in media planning, measurement, and attribution as demonstrated by accolades received in industry reports.

📋 Description

• Account Management: Oversee the day-to-day management of client accounts, ensuring all projects are delivered on time, within scope, and to the highest quality standards. • Devise and implement detailed account plans that leverage multiple media channels and Tinuiti’s diverse solutions to meet client objectives. • Budgets & Forecasting: Assist clients in establishing budgets and forecasts, as well as use data provided to ensure that budget is being used in the most efficient matter and are actualized at the end of the month. • Performance Tracking & Optimization: Identify and pursue opportunities for account growth and cross-selling, aligning with the client’s strategic goals and the company’s offerings. • Data Analysis & Reporting: Analyze client data to identify trends, opportunities, and areas for improvement. Prepare reports and presentations that deliver insights to both clients and internal teams. • Team Collaboration: Engage with Tinuiti’s client channel teams and additional internal teams to contribute positively towards client project outcomes and strategic initiatives. • Client Communication: Act as a point of contact for client communications, ensuring that clients receive timely updates on project progress and outcomes. • Support Client Partner team in addressing client concerns, resolving issues swiftly and efficiently to maintain client satisfaction. • Industry Expertise: Maintain and apply an in-depth knowledge of market developments, emerging trends, and best practices of the client’s business, and the industry overall, to enhance client strategies and recommendations.

🎯 Requirements

• 4-5 years of experience in Account Management or Client Partner roles with a proven track record of executing successful campaigns. • Extensive experience with multiple digital platforms and how they work together. • Google Analytics. • Project Management tools. • Research tools such as: Pathmatics, SimilarWeb, Kantar/Vivvix, Resonate, Commspoint • Demonstrated success analyzing data and using analytics tools to drive marketing decisions • Advanced computer skills including Microsoft Excel & PowerPoint • Ability to multitask, prioritize, and manage time effectively across clients, multiple partner relationships, and internal initiatives. • Excellent communication and interpersonal skills, with the ability to work effectively with external and internal teams.

🏖️ Benefits

• Unlimited PTO: At Tinuiti, we believe you deserve time to rest, recharge, and enjoy life unplugged. When you prioritize time for yourself, you're able to bring your best self to work. That’s why we offer unlimited paid time off, a fully remote environment, and flexibility to take the time you need, when you need it. • On top of that, we provide 16 paid holidays, including multiple long weekends, to ensure you have dedicated time to step away and disconnect. • We're proud to offer above-industry standard work-life balance, consistently rated as one of the most loved benefits by Tinuitians year after year. • Healthcare: Medical, Dental, Group Life Insurance and Income Protection • Retirement: We offer a Pension Scheme with an employer match of up to 5% of your contributions • Perks and Wellness : Help@Hand Wellbeing services, Thankful giving • Parental Leave: Birthing parents will receive 16 weeks of leave with 100% pay (additional leave time available per statutory leave requirements). Non-Birthing parents will receive 4 weeks of leave with 100% pay. • Learning and Development: On-demand learning (powered by LinkedIn Learning), mentorship program, leadership and management development programs and resources