Capital Equipment Account Manager – Patient Support System

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

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Baxter International Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

💰 Grant on 2021-04

Healthcare • Manufacturing • Healthcare Insurance

Baxter International Inc. is an innovative, global healthcare leader that offers advanced products, technologies, and therapies to support people in leading healthier, longer lives. The company is committed to meeting the challenges faced by patients, clinicians, and customers in the evolving healthcare landscape, emphasizing resilience and a mission to save and sustain lives.

📋 Description

• Identify, develop and secure new business opportunities across Baxter's Patient Support Systems portfolio • Drive market share growth through competitor displacement and conversion strategies • Target major capital replacement programmes, including acute bed replacement projects, specialist therapy surface opportunities and safe patient handling initiatives • Develop and execute territory business plans to achieve and exceed sales and profitability targets • Prioritise strategic growth opportunities within key London accounts and targeted NHS Trusts • Lead the sales process from opportunity identification through contract award, implementation and post-sale support • Manage complex capital sales cycles involving multiple stakeholders and procurement routes • Build business cases aligned to clinical, operational and financial customer objectives • Negotiate commercial agreements while protecting profitability and delivering customer value • Navigate NHS procurement frameworks, capital planning processes and competitive tender environments • Maintain and grow existing Baxter customer relationships across the South East territory • Develop account plans to maximise customer retention and identify expansion opportunities • Ensure existing customers derive measurable value from Baxter investments • Identify opportunities to up-sell and cross-sell complementary Baxter solutions • Build trusted relationships with senior clinical, operational, procurement and executive stakeholders • Align Baxter solutions to customer challenges involving pressure injury prevention, safe patient handling, early mobility, clinical workflow efficiency, patient outcomes and staff safety • Use data and insights to adapt local sales strategies and optimise performance • Collaborate cross-functionally with therapy, medical and marketing teams to enhance customer experience and identify customer challenges • Use CRM tools to build and track the funnel, record customer interactions and engagement levels, and ensure personalised follow-up and support

🎯 Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field or equivalent experience • Minimum of 5 years successful experience within medical devices, healthcare technology or capital equipment sales • Proven track record of selling into NHS acute care environments • Demonstrated success in winning large scale capital equipment project and managing complex sales cycles • Must live on territory • Strong hunter mentality with a proven ability to identify and win new business opportunities • Outstanding negotiation, communication and presentation skills • Experience leading complex multi-stakeholder sales opportunities • Strong commercial acumen and financial understanding • Ability to build compelling value-based business cases • Skilled at influencing senior clinical and executive stakeholders • Strategic account planning and territory management expertise • Strong analytical and problem-solving capabilities • Highly organised with the ability to manage multiple opportunities simultaneously • Proficiency in CRM and sales planning tools • Self-motivated, resilient and results focused

🏖️ Benefits

• Professional development opportunities • Pension • High importance placed on work life balance • 25 days annual leave (increasing with service)