AI Solutions Engineer – Architect

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BCD Travel

10,000+ employees

Founded 2006

💼 Consulting

📦 Logistics

🏨 Hospitality

Consulting • Logistics • Hospitality

BCD Travel is a leading business travel management company that simplifies the conversation around corporate travel by offering integrated solutions and services to meet various program goals. With a global network spanning over 100 countries, BCD Travel provides tailored travel management services, risk management solutions, and innovative tools to enhance the travel experience for organizations and their employees. Their expertise in the travel industry has earned them multiple recognitions, and they are committed to sustainability and optimizing business travel programs.

📋 Description

• Design and build reusable AI/agentic capabilities, including MCP-based integrations, retrieval pipelines, and prompt and agent libraries • Partner with embedded AI champions to scope, prototype, and productionize function-specific use cases • Own model evaluation, selection, and optimization frameworks based on cost, accuracy, and latency • Build and maintain evaluation/testing frameworks with measurable accuracy and safety checks before deployment • Implement responsible-AI guardrails for data handling, hallucination controls, and human-in-the-loop checkpoints • Engineer AI for scale, security, and value across product, data, and support investments • Document technical standards and patterns so teams can self-serve on the platform • Contribute to internal training content and office hours for AI champions and business-unit staff • Build shared AI platforms and capabilities enabling adoption across BCD’s global business • Deliver production-grade AI solutions and improve platform reliability, accuracy, reuse, governance, and workflow adoption

🎯 Requirements

• 4+ years in ML/AI engineering, solutions architecture, or applied data science • Founder or early-stage startup experience required • Hands-on experience building or shipping products in a resource-constrained startup environment • Experience with retrieval-augmented generation, prompt/agent frameworks, and integration protocols such as MCP and API-based tool use • Experience building for enterprise data environments with strict privacy and compliance requirements • Ability to work directly with non-technical business stakeholders to translate operational pain points into technical solutions • Familiarity with evaluation frameworks for LLM output quality, safety, and drift monitoring • Travel, hospitality, or B2B services industry experience required • Experience with production LLM or agentic-AI systems ideally • Enjoyment of building, experimenting, and delivering measurable-impact solutions

🏖️ Benefits

• Opportunity to build enterprise-scale AI products • Freedom to innovate and experiment • Access to cutting-edge AI technologies • Direct collaboration with business leaders • Global remote flexibility • Meaningful ownership and impact • A culture that values innovation, ownership and experimentation • Open communication, collaboration, and a flexible work-life balance • Unique, often global, experiences that empower you to develop and grow within the organization • Charitable activities in communities across the globe • Flexible working hours • Work-from-home or remote opportunities • Opportunities to grow your skillset and career • Generous vacation days • Compensation package including mental, physical, and financial wellbeing tools • Travel industry professional perks and discounts • Inclusive work environment where diversity is celebrated • Reasonable and necessary accommodations

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