Retail Experience & Execution Manager

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Bose Corporation

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

🔧 Hardware

👥 B2C

💰 $430.2k Equity crowdfunding on 2017-12

Hardware • B2C

<Bose Corporation> is a global audio equipment company that designs, manufactures, and sells consumer and professional sound products, including headphones, earbuds, speakers, home theater systems, portable PA systems, and aviation headsets. The company operates direct-to-consumer online retail, offers protection plans and trade-in programs, and provides support services like repairs and corporate gifting. Bose emphasizes premium audio performance, noise-cancellation technology, and lifestyle-oriented marketing.

📋 Description

• Manage end to end shopper experience at UK, Irish and Scandinavian retailers • Management and continuous improvement of all elements of in-store execution to achieve POS productivity targets • Brand presentation & placement • Product, display & content health & functionality • Store maintenance • Sell-through representatives and promoters • Shelf in-stock levels, partnering with Supply Chain team • RSP advocacy, in partnership with training • Product launch planning & deployment coordination • Internal Bose work • Partner with Bose Reseller Team to define and deliver annual business goals by country and reseller • Lead in creating and executing Bose vision of retail excellence and strategies necessary to deliver that vision and the business goals • Manage retail operations with Resellers, Bose internal stakeholders (Display Operations, Training, Supply Chain, Category Sales, Trade Marketing, etc) and Third-Party Labor (3PL) agencies • Partner with procurement to negotiate 3PL contracts, manage resources and planning, evaluate performance and define corrective actions to achieve POS productivity targets • Leverage Global Merchandising plans to deliver and improve reseller in-store experience, consistently with product lifecycle planning • Develop and maintain retail operations reporting and score carding (merchandising, advocacy, training, service, POS productivity, etc) • Manage budget for merchandising, service, RSP training & advocacy, field management, in line with given guidelines • Evaluate performance of all Bose retail activities & KPIs, recommending improvements to increase sell-through • Provide planning and support to ensure maximum compliance to Bose – Reseller agreements. • Work with Omnichannel Marketing to establish ROI measure for in-store investment • External Reseller work • Partner with reseller to maintain updated portfolio of reseller POS info, including store tier, formats, displays & placement, store contacts • Joint Business Planning to create and lead Annual Retail Plan for focus resellers that delivers business expectations • Create and deliver a Reseller HQ focused operational improvement plan, focused on in-store execution activities to achieve POS productivity targets • Lead sell-in/sell-through of national initiatives with Reseller personnel responsible for merchandising, display, execution and RSP training • Identifies reseller requirements and needs to enhance product launch, displays, training and promotional execution • Works closely with Supply Chain to integrate solutions from Bose to the shelf to increase sell-through and POS KPIs • Drive RSP advocacy by ensuring proper supporting documents (on-line & in-store), teaching aids and communication tools are being utilized to inform and educate the field sales team • Assess RSP learning through in-store execution, partner with Bose internal team and third parties to plan & deploy RSP training as needed • Visit stores regularly, with and without external agencies, to assess execution and drive continuous improvements • Gather retailer insights to inform Bose Global Consumer Sales plans and multi-year strategy

🎯 Requirements

• 7+ years demonstratable experience in UK CE retail • Willing to travel (20%) outside of UK • Fluent in English, Nordic languages a plus • UK-based

🏖️ Benefits

• Health insurance • Flexible working arrangements • Professional development opportunities