Head of Sales

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By Association Only - Shopify Plus Agency

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2010

🛍️ eCommerce

🛒 Retail

eCommerce • Design • Retail

By Association Only is a specialized Shopify Plus agency that focuses on delivering design-led eCommerce solutions for luxury brands. They provide services such as web development, replatforming, UI/UX design, data migration, and eCommerce strategy aimed at enhancing on-site performance and growth through aesthetically pleasing and functional designs. The agency has gained recognition for its work with high-profile clients in the fashion and luxury goods sectors, such as P448 and Self-Portrait, and has won multiple Awwwards titles for design excellence. They aim to create seamless, growth-oriented merchant experiences on Shopify 2. 0, particularly for those seeking to distinguish their brands through superior design and performance.

📋 Description

• You will own and manage BAO’s sales pipeline, ensuring that inbound enquiries are reviewed, qualified and progressed with clarity and consideration. • Your role is to understand the client’s business, their objectives, their current eCommerce setup, their challenges and what they are hoping to achieve. • You will be responsible for developing high-quality proposals that clearly articulate BAO’s understanding of the client’s needs and how we would approach the work. • The Head of Sales will play a central role in converting qualified opportunities into new project and retainer clients. • You will be responsible for ensuring that BAO’s sales pipeline is captured and maintained in a way that is simple, accurate and commercially useful. • The Head of Sales will also be responsible for building and maintaining a high-quality sales contact database. • You will work cross-functionally with BAO’s marketing team to ensure that sales activity and marketing activity support one another. • The Head of Sales may be expected to represent BAO externally at industry events in the UK and internationally. • You will be expected to brief in the context behind the opportunity, the client’s objectives, known sensitivities, agreed scope, commercial parameters and any important details gathered during the sales process.

🎯 Requirements

• Proven experience in a sales, commercial or new business role, ideally within an eCommerce, digital, creative or technical agency environment. • Experience managing a sales pipeline and progressing opportunities from enquiry to close. • Strong understanding of consultative sales and relationship-led business development. • Excellent written and verbal communication skills. • The ability to lead calls and meetings with confidence, clarity and professionalism. • Experience creating or contributing to proposals, scopes of work, commercial documents or pitch materials. • Strong commercial judgement and the ability to identify good-fit and poor-fit opportunities. • Enough technical understanding to discuss eCommerce requirements credibly with clients and internal specialists. • Experience maintaining a sales pipeline, CRM or equivalent system with accuracy and commercial discipline. • Ability to analyse sales information and present clear pipeline updates, forecasts and recommendations. • Experience building or managing a prospect/contact database. • Comfortable working with marketing teams to connect campaigns, content, events and thought leadership with commercial opportunity. • Confidence representing a business externally at client meetings, industry events or partner conversations. • High standards of personal presentation, whether in writing, on video calls or in person. • Strong organisational skills and attention to detail. • A measured, mature and emotionally intelligent approach to client relationships. • The ability to work independently while collaborating closely with a senior team. • UK-based availability, with flexibility to travel for client meetings, pitches and industry events where required.

🏖️ Benefits

• Highly competitive salary DOE • 24 days of annual leave + 8 bank holidays +1 extra day per year served • Training budget for courses or online training relevant to your role • High-spec Apple equipment • Opportunity to travel globally for key eCommerce industry events and client pitches • Working with a primarily luxury, innovative and high-profile international client base • No micro-management culture • Remote working or office-based, or a combination of the two, depending on your location • In-person and online social events throughout the year • Clear career progression paths and a structured employee review process