Senior Manager, Sales Account Management

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

💵 £51.5k - £102.5k / year

⏰ Full Time

🟠 Senior

💰 Account Manager

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Carrier

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1915

⚡ Energy

🚗 Transport

🔧 Hardware

Energy • Transport • Hardware

Carrier is a global leader in building and cold chain solutions, dedicated to innovation in creating healthy, safe, sustainable, and intelligent environments. The company is involved in HVAC and refrigeration systems and focuses on promoting the health and safety of indoor spaces and preserving the global supply of food and medicine through its advanced technologies. Carrier is also committed to addressing climate change and collaborates with partners to drive sustainability and energy efficiency in infrastructure. By exploring smart building solutions and energy resiliency, Carrier is making strides towards a net zero future.

📋 Description

• Lead, develop, and mentor a team of Account Management professionals to achieve sales, customer satisfaction, and operational performance goals. • Build and strengthen strategic customer relationships by understanding customer business objectives and delivering solutions that align with Carrier's products, services, and contractual commitments. • Drive account growth by identifying new business opportunities, expanding existing customer relationships, and supporting strategic sales initiatives. • Collaborate with Sales, Operations, Service, Engineering, and other cross-functional teams to deliver integrated customer solutions and ensure successful execution. • Support business development efforts by evaluating opportunities, preparing customer proposals, participating in commercial negotiations, and contributing to successful contract awards. • Develop and execute account plans that identify customer priorities, market trends, competitive positioning, and growth opportunities. • Monitor key account performance metrics, forecast sales activity, and provide accurate reporting to leadership. • Champion continuous improvement initiatives that enhance account management processes, customer experience, and team effectiveness. • Ensure compliance with Carrier policies, ethical business practices, and applicable regulatory requirements. • Foster a culture of collaboration, accountability, innovation, and continuous learning across the account management organization.

🎯 Requirements

• Bachelor's degree in Business, Engineering, Marketing, or a related field, or equivalent professional experience. • Minimum of 5 years of relevant experience in sales, account management, business development, or commercial leadership. • OR Advanced degree in a related field with a minimum of 3 years of relevant experience. • Demonstrated experience leading teams, managing strategic customer relationships, and achieving business growth objectives. • Strong communication, negotiation, analytical, and relationship management skills. • Proven ability to collaborate across functions and influence stakeholders at multiple organizational levels.

🏖️ Benefits

• competitive total rewards package that may include other benefits and well‑being programs