Senior Renewal Manager – EMEA/APJ

🔥 0 minutes ago

🌐 United Kingdom, Singapore, +1 more countries – Remote

🇬🇧 United Kingdom – Remote 🇸🇬 Singapore – Remote 🇪🇸 Spain – Remote

💵 £144.3k / year

⏰ Full Time

🟠 Senior

👔 Manager

👻 Ghost score 20%

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• 108 open roles for a team of 64.

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Chainguard

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2021

🔐 Security

☁️ SaaS

🔒 Cybersecurity

Security • SaaS • Cybersecurity

Chainguard is a company that specializes in building secure container images to enhance software security and compliance. Their products include low-to-zero CVE container images, which are updated daily to maintain security and compliance standards such as FedRAMP, NIST 800-53, PCI-DSS, SOC2, and CIS benchmarks. Chainguard focuses on reducing vulnerabilities, automating compliance, and supporting development workflows without compromising on innovation and productivity. The company serves a wide range of industries, including highly regulated sectors, by providing hardened image solutions to mitigate software supply chain risks and enhance application security.

📋 Description

• Own the end-to-end renewal process for a portfolio of enterprise customers, starting renewal planning 120+ days out and driving on-time renewals through account strategy, stakeholder engagement, and negotiation • Partner with CSMs to build renewal business cases grounded in adoption, CVE reduction, and engineering time saved, and present them to economic buyers and executives • Structure and negotiate multi-year terms, ramps, co-terms, and pricing changes • Coordinate with Finance, Legal, customer Procurement, and Deal Desk to ensure accurate and timely contract execution • Work with AEs to align renewals with expansion opportunities • Maintain accurate renewal data in CRM, including forecasts, risks, and renewal status • Identify renewal risks early and lead cross-functional plans to mitigate churn and protect gross retention • Develop and refine enterprise renewal playbooks, including executive engagement and procurement navigation • Serve as the escalation point for the most complex renewals • Mentor other Renewal Managers and help shape how the function scales across segments

🎯 Requirements

• 7+ years of experience in B2B SaaS in renewals, account management, or sales, with direct ownership of six-figure customer contracts • Track record of renewing large, multi-year enterprise agreements at or above value, including through competitive displacement attempts and budget pressure • Proven ability to drive complex renewals with predictability and deliver against gross retention targets • Experience negotiating multi-year agreements, pricing, and contract terms with enterprise procurement teams while maintaining strong customer relationships • Comfort engaging senior stakeholders, including security, engineering, and procurement leaders • Strong project management and organizational skills, with the ability to manage multiple complex renewal cycles simultaneously • Comfort generating quotes, preparing order forms, and maintaining CRM hygiene, ideally in Salesforce • Ability to collaborate effectively with both technical and non-technical stakeholders • High emotional intelligence, strong communication skills, and a proactive, problem-solving mindset • Ability to operate with full autonomy in a fast-paced, evolving environment and lead the build-out of new processes where needed • Experience working with large enterprises in regulated industries such as financial services or healthcare is strongly preferred • Experience in a high-growth or early-stage startup environment is strongly preferred • Familiarity with security, DevSecOps, or developer-focused products is strongly preferred • Passion for technology and cybersecurity is strongly preferred

🏖️ Benefits

• Work remotely with team meetup opportunities • Bi-annual destination summits • Monthly stipend for coworking spaces, phone and internet costs • Stock options upon hire and promotion • Participation in secondary offerings • 10 years to exercise stock options • 100% covered health, vision and dental insurance premiums for employee and dependents • Flexible time off • 18 weeks paid parental leave for birthing parents and 12 weeks for non-birthing parents • Option to use parental leave all at once or throughout the child's first year

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