
51 - 200 employees
Founded 2015
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 $26M Series B - Chattermill on 2022-12
Artificial Intelligence • SaaS • B2B
Chattermill is a customer experience (CX) intelligence platform that unifies feedback from surveys, reviews, support tickets, social, and voice calls and applies AI to surface prioritized, evidence-backed insights. Its AI-powered analytics automatically tags, clusters and summarizes unstructured feedback so CX, Product and Support teams can diagnose root causes, prioritize fixes, and measure impact on metrics like NPS and CSAT. The platform is delivered as a cloud SaaS product for customer-centric teams and enterprises.
🔥 20 hours ago
🇬🇧 United Kingdom – Remote
⏰ Full Time
🟡 Mid-level
🟠 Senior
💵 Sales Development (SDR)
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51 - 200 employees
Founded 2015
🤖 Artificial Intelligence
☁️ SaaS
🤝 B2B
💰 $26M Series B - Chattermill on 2022-12
Artificial Intelligence • SaaS • B2B
Chattermill is a customer experience (CX) intelligence platform that unifies feedback from surveys, reviews, support tickets, social, and voice calls and applies AI to surface prioritized, evidence-backed insights. Its AI-powered analytics automatically tags, clusters and summarizes unstructured feedback so CX, Product and Support teams can diagnose root causes, prioritize fixes, and measure impact on metrics like NPS and CSAT. The platform is delivered as a cloud SaaS product for customer-centric teams and enterprises.
• Prospect and qualify enterprise opportunities within Chattermill’s defined Enterprise ICP • Identify, research, and prioritise enterprise target accounts with $1bn+ revenue across Europe, the UK, and North America • Build and execute tailored, multi-channel outbound campaigns using email, phone, LinkedIn, and video • Engage senior leaders in CX, Product, Insights, and Voice of Customer roles • Qualify inbound and outbound leads against ICP and non-ICP criteria • Book and progress qualified meetings • Ensure smooth handoffs and maintain an accurate pipeline in HubSpot • Develop knowledge of Chattermill’s solution, target customers, and competitive landscape • Iterate messaging, outreach sequences, and targeting based on conversion data and insights
• 6–12 months’ experience in a B2B SaaS environment (preferred) • Excellent organisational skills and ability to manage multiple conversations simultaneously • Strong interpersonal skills and ability to thrive in a fast-paced setting • Coachable mindset and eagerness to learn and apply feedback quickly • Excellent written and verbal communication • Comfortable engaging prospects by phone, email, and LinkedIn • Commercial curiosity and ability to understand customer pain points and communicate value clearly
• Commission in addition to salary • Opportunity to join the company equity scheme • Flexible working in a choice-first environment • Work-from-home allowance • 25 days holiday plus local bank holidays • Extra day off for each year of service • Birthday off • Annual learning and development budget • Equity options • Monthly health and wellbeing budget • Optional private healthcare plan • Life assurance and income protection (location dependent) • Employee Assistance Programme (location dependent) • Enhanced family leave, plus fertility and neonatal leave (location dependent) • London office with classes, events, rooftop terrace, and dog-friendly environment
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