SRE Engineering Manager

🔥 13 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👮‍♀️ Software Engineering Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Civica US

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2023

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Civica US is a global leader in public sector software, providing solutions that help deliver critical services for citizens around the world. The company's software is utilized by over 5,000 public bodies globally, supporting more than 100 million citizens. Civica's products are designed to serve government departments, justice and court systems, education institutions, and health and care providers. Their capabilities include cloud and digital services, data analytics, financial management, people management, and governance risk compliance. As a GovTech company, Civica US specializes in creating software that improves outcomes and efficiencies across various public sector domains, aiding in administrative processes, data management, and citizen engagement.

📋 Description

• Implement and iterate on SRE practices across the team • Deliver measurable improvements in availability, performance, and incident response • Partner with Platform and LiveOps to build and run secure, efficient, scalable solutions • Instrument services with metrics, tracing, and logging through observability stacks • Support on-call readiness and run blameless post-mortems • Feed incident-response lessons into engineering and product planning • Implement and improve IaC and CI/CD practices using Terraform, GitHub Actions, Ansible, Packer, and Kubernetes • Establish and evolve SLOs, on-call structures, toil reduction, and production readiness practices • Review architecture proposals and prototype reliability solutions • Debug complex production issues and make trade-off decisions involving speed, resilience, and cost • Identify systemic reliability risks and prioritise technical debt remediation • Mentor engineers and foster psychological safety, curiosity, and accountability • Collaborate with Security and Compliance teams to integrate SOC2, ISO27001, and PCI requirements

🎯 Requirements

• Proven experience leading SRE, DevOps, or Cloud/Software engineering teams, typically 5+ engineers, within a SaaS or complex multi-product environment • Strong technical foundation in cloud architecture (AWS, Azure, GCP, or equivalent) and hybrid or cloud migration patterns • Ability to read and review application and infrastructure code • Comfortable writing automation, debugging distributed systems issues, and making architecture decisions grounded in hands-on experience • Solid background in observability tooling and incident management practices, including monitoring, tracing, and alerting • Experience using observability data to diagnose real production problems • Excellent communication and facilitation skills across Product, Platform, Security, Support and LiveOps stakeholders • Skilled mentoring ability • Passion for reliability and user experience as a culture • Experience with large-scale multi-tenant SaaS or hybrid cloud migrations (nice to have) • Awareness of ITIL or incident command frameworks adapted for modern SRE cultures (nice to have) • Familiarity with Grafana, Datadog, ELK, and Prometheus (nice to have) • Experience working with distributed global teams (nice to have) • Experience working in software development and strong familiarity with software lifecycle (nice to have)

🏖️ Benefits

• 25 Days Annual Leave + bank holidays • Option to buy up to 10 extra days • Days of Difference – Up to 3 extra days off for volunteering • Pension Contributions – 5% employer match • Income Protection – Up to 75% salary cover for long-term illness • Life Assurance – 4x salary tax-free lump sum • Critical Illness Cover – £25,000 lump sum, extendable to dependents • Private Medical Insurance • Health Cash Plan – Claim back physio, therapies & more • Dental Insurance • Affinity Groups – Join employee-led communities • Bounty Bonus – Refer a friend & get rewarded • Inclusive and diverse workplace • Equal opportunity employer • Recruitment adjustments or accommodations available