Operational Account Manager

Job not on LinkedIn

🔥 0 minutes ago

🇪🇺 Europe – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💰 Account Manager

🚫👨‍🎓 No degree required

👻 Ghost score 16%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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CoinsPaid

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

₿ Crypto

💳 Fintech

🛍️ eCommerce

💰 Initial Coin Offering on 2021-08

Crypto • Fintech • eCommerce

CoinsPaid is a cryptocurrency payment service provider based in Estonia that specializes in offering a comprehensive range of crypto payment solutions for businesses. This includes a payment gateway, business wallet, and OTC desk, enabling companies to process transactions in various cryptocurrencies securely and efficiently. CoinsPaid stands out for its focus on lowering transaction fees, enhancing security through blockchain technology, and promoting financial inclusion by making crypto payments accessible to a global audience.

📋 Description

• Assist assigned clients with day-to-day routine account questions • Meet or exceed client volume and revenue targets through outstanding service and proactive growth identification • Maintain, optimize, and negotiate contractual agreements and terms • Forecast, monitor, achieve, and report on client-based targets • Build strong internal relationships with teams and stakeholders • Organize virtual and face-to-face client meetings • Promote and communicate the product’s benefits and value • Keep records updated in CRM, email, Confluence, and other internal software • Occasionally travel to industry expos, conferences, and networking events • Perform other duties as required by the company

🎯 Requirements

• 2+ years of Fintech, Crypto or other online business account management experience within a B2B setting • Service-first driven, self-motivated, and able to work independently • Ability to combine empathy and client service with commercial results • Ability to thrive in a fast-paced start-up environment focused on speed and problem-solving • Highly structured and efficient time management • Strong negotiation skills • Passion for crypto and current payment solutions • High energy and positive attitude • Outstanding problem-solving skills • Strong organization, reporting, and attention-to-detail skills • Experience using Salesforce, Jira, Confluence, Intercom, and Tableau • Proficiency in English and Russian, written and verbal

🏖️ Benefits

• Benefit Bar – up to €230/month, usable for sports, mental health, coworking, home office, or medical-related expenses • Fully remote work from almost anywhere • Optional offices and relocation support • Flexible, async-friendly environment • Budget for courses, certifications, and professional development • Language learning support • Cross-team learning and knowledge sharing • Medical insurance or reimbursement depending on location • Access to mental health support • Financial support for important life events • Merch shop with rewards system • Team offsites and company events