Account Director

🕒 June 3

🏢🏡 London – Hybrid

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

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Collinson

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🚗 Transport

🤝 B2B

Transport • Insurance • B2B

Collinson is a global family-run business that specializes in enhancing the travel experience for customers worldwide. With a workforce of over 1,800 people, Collinson offers market-leading airport experiences through Priority Pass, develops customer loyalty and engagement programs, and provides insurance solutions to more than 40 million customers. The company is committed to innovation and values-driven operations, and it prides itself on creating a dynamic and inclusive workplace. Collinson's expertise spans airport lounge services, travel assistance, and insurance sectors, ensuring safe, secure, and enriching travel experiences.

📋 Description

• Own the commercial performance and strategic direction of your accounts. • Develop and execute account plans aligned to client objectives and business goals. • Drive revenue growth, product adoption, and market share. • Build trusted relationships with key client stakeholders and act as their primary point of contact. • Lead strategic projects, ensuring clear scope, stakeholder alignment, and successful delivery. • Conduct regular business reviews and provide data-driven recommendations. • Support clients' product roadmaps and identify opportunities for growth and innovation. • Collaborate with internal teams to resolve challenges and deliver exceptional service. • Provide market insights and customer feedback to Product and Technical teams. • Assess risks, manage escalations, and balance competing priorities to achieve results.

🎯 Requirements

• Proven experience managing strategic accounts with revenues exceeding £50m. • Experience within Financial Services, Payments, Banking, FinTech, or related sectors. • Strong stakeholder management and relationship-building skills. • Commercially astute with experience driving growth within existing accounts. • Strong analytical, negotiation, and problem-solving abilities. • Experience leading complex cross-functional projects. • High level of numeracy and proficiency in Excel, PowerPoint, and Salesforce. • Strategic mindset with the ability to translate plans into action. • Knowledge of customer loyalty, engagement, or travel-related products. (Desirable)

🏖️ Benefits

• competitive salary • Flexible working hours • Professional development opportunities • Global team events