Client Executive – Banking
🕒 May 26
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📋 Description
• Lead and expand client engagement for strategic accounts in the EMEA region • Manage existing client relationships while driving new revenue growth and elevating client experience • Act as a trusted advisor to clients, providing insights and thought leadership • Cultivate relationships with senior stakeholders, influencing decision-making, and ensuring alignment between client objectives and EXL services • Collaborate with delivery, solutioning, and domain teams to ensure seamless execution and client satisfaction • Maintain oversight of financial metrics, including revenue, gross margin forecasting, and P&L reporting • Manage the contracting process for assigned accounts, ensuring contracts align with business objectives • Track open items related to key deliverables and use tools like Salesforce for visibility
🎯 Requirements
• Bachelor’s degree in Business, Economics, Engineering, Technology, or related discipline • Master’s degree (MBA or equivalent) from a reputed institution, with a focus on Strategy, Marketing, Finance, or General Management • Minimum 12+ years of experience in Account Management & Client Success • Experience of working in or with Banking & Capital Market sectors is preferred. • Proven track record in account management, sales, or business development in the banking or financial services sector. • Strong background in data and technology, including expertise in domain operations, data analytics, cloud technologies, and digital transformation initiatives. • Demonstrated success in managing complex sales cycles and consistently achieving financial targets. • Ability to build and nurture strong relationships with senior executives and influence decision-making at all levels. • Excellent communication, negotiation, and presentation skills
🏖️ Benefits
• A competitive salary with a generous bonus • Private healthcare • Critical illness life assurance at 4 x your annual salary • Income protection insurance • A rewarding pension • Cash back cards with discounts, promotions, and offers from top retailers • Cycle Scheme for savings on bikes and cycling accessories • Professional and personal development opportunities including online courses, seminars, and workshops • Employee Stock Purchase Plan (ESPP) • Flexible hybrid working model
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