Recoveries Account Executive

🕒 May 26

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Funding Circle UK

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

💳 Fintech

💸 Finance

🤝 B2B

Fintech • Finance • B2B

Funding Circle UK is a UK-based fintech lending platform that provides business finance to small and medium-sized enterprises. It offers online term loans, shorter-term loans, lines of credit (FlexiPay), cashback business credit cards, government-backed Growth Guarantee Scheme loans, and asset finance through partners, with quick online applications, fast decisions and UK-based support. Funding Circle is authorised and regulated by the Financial Conduct Authority and focuses on helping UK businesses access working capital, purchase equipment or vehicles, and support growth.

📋 Description

• Manage a portfolio of defaulted loan accounts, negotiating repayment arrangements to recover outstanding debt and achieve positive outcomes for Funding Circle’s investors. • Build trust and rapport with borrowers and guarantors to understand their financial situations and work with them to find sustainable repayment solutions. • Demonstrate strong investigatory and analytical skills to achieve maximum but cost-effective recoveries. • Support with focused campaigns and initiatives to drive performance and investor returns. • Liaise with instructed third parties and professional advisors, including solicitors, debt managers, and insolvency practitioners. • Work closely with our in-house Collections, Litigation & Business Support Teams in appropriately servicing the interests of Funding Circle’s customers.

🎯 Requirements

• Proven experience in Collections, Recoveries, or Credit Control, demonstrating relevant skills and knowledge. • Results-oriented and competitive: Experience in consistently achieving targets, SLAs, and KPIs while striving for continuous improvement. • Organised with great attention to detail and the ability to use multiple systems concurrently in the workplace. • The ability to empathise with borrowers and the commitment to assist them in solving issues through your first-class customer service skills. • Highly self-motivated and resourceful, with a proven track record of working independently and finding effective solutions to complex problems. • Able to proactively identify ways to use Generative AI to streamline your daily tasks and improve your personal productivity. • Confident using approved AI tools safely and effectively to enhance your output and find a better way of working.

🏖️ Benefits

• Flexibility: We provide a benefit allowance you can tailor to your own life and family. • Health: This includes private medical and dental, health assessments, and access to a digital GP. • Wealth: We offer life assurance, share schemes, and financial coaching. • Development: You get a dedicated annual learning allowance to help you level up. • Lifestyle: We have electric car and cycle-to-work schemes, plus season ticket loans. • Award-winning parental leave policies.