Key Account Manager – Ecommerce, Retail

Job not on LinkedIn

🔥 0 minutes ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Covetrus

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2018

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Seed Round on 2021-01

Healthcare • Logistics • Consulting

Covetrus is a global animal-health company dedicated to supporting veterinarians and their practices. The company offers a comprehensive portfolio of software, supplies, and services designed to connect care in and out of the clinic and focuses on improving the health and wellbeing of animals. With a strong emphasis on technology solutions, Covetrus provides practice management software, prescription management, and various client engagement tools to enhance operational efficiency and patient care. Their range of personalized pet healthcare solutions helps drive compliance, efficiency, and profitability for veterinary practices worldwide.

📋 Description

• Develop and implement strategic account plans for key e-commerce customers to achieve business objectives, grow sales and increase market share • Translate company vision and corporate objectives into strategic initiatives and joint business plans with key e-commerce customers • Develop commercial partnerships and co-development with customers to drive mutual, profitable growth • Identify growth opportunities within existing accounts and propose innovative solutions • Win new e-commerce accounts and support onboarding and development • Build and maintain long-term relationships with key stakeholders and manage the end-to-end account process • Manage day-to-day operational aspects of e-commerce accounts, including range and listing management • Monitor account performance, resolve issues and optimise trading • Collaborate with customer excellence and internal teams to streamline processes and improve customer satisfaction • Lead new line and range development from opportunity identification through launch and performance review • Work with marketing on product development and product selection • Negotiate terms, conditions and pricing • Ensure commercial viability through business plans and strategy • Achieve sales objectives and KPIs • Report monthly on performance versus budget, corporate development and projects to the Senior Sales Manager • Provide reports and presentations to internal stakeholders • Develop market, competitor and industry knowledge

🎯 Requirements

• Bachelor's degree in business, marketing, or a related field (or equivalent experience) • Proven experience of working with e-commerce accounts • Proven experience in account management or business development, with a track record of growing, supporting and developing customer accounts, preferably within the veterinary or animal health industry • Experience of new product or range development, with the ability to balance operational detail with longer-term strategic goals • Strong understanding of the veterinary industry, its stakeholders, and emerging trends • Excellent communication and interpersonal skills to build and maintain relationships with key accounts • Demonstrated ability to think strategically, identify growth opportunities, and propose innovative solutions • Analytical mindset with the ability to analyse market data, identify trends, and make data-driven decisions • Self-motivated and results-oriented, with a track record of meeting or exceeding sales targets • Ability to work independently as well as collaboratively in a cross-functional team environment • Willingness to travel to industry events, conferences, and key account locations as required