Account Manager – Expansion

🕒 December 10, 2025

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Encord

WebsiteLinkedInAll Job Openings

51 - 200 employees

Encord's mission is to enable every company to harness the power of AI. Encord provides one active learning platform for AI-assisted labeling & workflow tooling, model training & explainability, data curation, and finding & fix dataset errors and biases to get to production AI faster.

📋 Description

• Own and grow a portfolio of UK/EU?? customer accounts with a focus on expansion and long-term value • Build trusted relationships with ML, data, engineering, operations, and executive stakeholders • Understand customers’ technical roadmaps to proactively identify expansion opportunities • Drive upsells, cross-sells, and multi-team rollouts across existing accounts • Partner with Customer Success, Product, and Engineering to deliver customer outcomes • Communicate customer insights and feature requests internally • Lead account planning, run QBRs, and develop growth strategies for your accounts • Maintain accurate pipeline and revenue forecasting in HubSpot • Help shape post-sales and expansion processes in a fast-growing GTM organisation

🎯 Requirements

• 2+ years in account management, customer success, or post-sales roles in B2B SaaS • Experience owning expansion revenue and managing mid–large ACV accounts ($50k–$250k+) • Able to engage confidently with technical stakeholders (ML engineers, data leads, CTOs) • Strong relationship builder with a genuine interest in solving customer problems • Comfortable in a fast-moving, high-growth startup environment • Experience with HubSpot, Salesforce, or similar CRM tools • Curious, driven, and excited by the potential of AI and data infrastructure

🏖️ Benefits

• Competitive salary, commission, and equity in a high-growth startup • Strong in-person culture — most of the team works from our London office 3+ days/week • 25 days annual leave + UK public holidays • Annual learning & development budget • Travel for customer visits, events, and conferences across the UK and Europe • Company lunches twice a week • Monthly socials & bi-annual team offsites