General Manager – Head of Consumer & Payments

Job not on LinkedIn

🔥 6 hours ago

🇺🇸 United States – Remote

💵 $300k - $350k / year

⏰ Full Time

🔴 Lead

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Esusu

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

Esusu is a platform designed to help renters build credit by reporting their rent payments to the three major credit bureaus. By linking their bank accounts and sharing lease information, users can see their credit scores improve over time. The company offers a variety of financial tools, including financial coaching, credit education, and a marketplace that offers credit-building, auto, tax, and rental products and services. Esusu aims to create significant social impact by providing an inclusive credit-building membership for those who have been traditionally overlooked in the financial system.

📋 Description

• Own the end-to-end consumer business, including vision, strategy, execution, and performance • Set and manage P&L, unit economics, and long-term growth strategy for consumer products • Define success metrics across acquisition, engagement, performance, retention, and revenue • Drive growth while balancing compliance, risk, and scalability • Lead the roadmap for consumer-facing products, including payments, checkout, wallets, lending, and post-purchase experiences • Champion simple, transparent, trust-first consumer design • Partner cross-functionally to deliver scalable solutions and drive core KPIs • Make tradeoffs between speed, reliability, cost, and regulatory requirements • Leverage AI to increase productivity and improve consumer experiences • Own core payment flows, including authorization, settlement, funding, reconciliation, disputes, and refunds • Drive strategy across cards, ACH, wallets, BNPL, and alternative payment rails • Manage relationships with payment processors, networks, issuing banks, and strategic partners • Improve approval rates, reduce fraud, optimize costs, and increase payment reliability • Partner with Marketing and Growth teams to drive acquisition and engagement • Optimize onboarding, checkout conversion, and repeat usage through experimentation and data • Identify and launch new consumer use cases, verticals, or geographies • Build and lead a high-performing leadership team through hiring and performance management • Set a culture of ownership, accountability, and consumer focus • Influence company-wide strategy beyond the consumer organization • Act as a thought partner to the Co-CEOs and senior leadership team

🎯 Requirements

• 10+ years of experience in consumer fintech, payments, or financial services • Proven experience as a GM, business lead, or head of a major product line • Deep hands-on knowledge of payments ecosystems, including cards, networks, processors, issuers, fraud, and disputes • Track record of building and scaling consumer products used by millions of users and generating subscription revenue • Strong strategic thinking with operational execution ability • Consumer-first mindset and empathy for user needs and behaviors • Data-driven decision-making, including ownership of financial and risk outcomes • Excellent cross-functional leadership and communication • Ability to navigate regulated environments and complex partner ecosystems • Expertise in comprehending and explaining complex technical concepts and bridging business, product, and technical strategies • Experience implementing AI and ML solutions in large-scale, real-world consumer products • Comfortable using AI tools in day-to-day workflow • Ability to handle a demanding, fast-paced, high-visibility role and embrace feedback, iteration, ambiguity, and change

🏖️ Benefits

• Significant RSU grant vesting over four years with a 1-year cliff • Remote-first work environment • Generous PTO policy • 14 company-wide paid holidays • Comprehensive medical, dental, and vision insurance • Partial-employer-funded Health Savings Account for high-deductible plans • 12 weeks of paid parental leave at 100% pay • 401(k) offerings with a 4% company match (for US only) • Tuition reimbursement for qualified programs • Professional development stipend • In-person and virtual team get-togethers • Free credit-building benefit for Esusu employees